Energy Onboarding Specialist: Customer Solutions Pro

A forward-thinking energy company based in Leicester is looking for passionate individuals to join their customer service team. In this role, you will assist customers with queries and onboarding while ensuring they make informed energy choices. Ideal candidates have a background in customer service, are clear communicators, and are adaptable. The role...

What you'll do: Make energy easy by cutting through jargon and helping customers decide if switching to Octopus Energy is right for them. Onboard customers by assisting them to select the best tariff for their needs, becoming an Octopus product guru. Solve problems such as billing queries, meter issues, or complex energy conundrums—finding fast fixes....

Want a soul destroying call centre job? Yeah, neither do we.We're not here to read scripts or tick boxes. We're here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. Your team? The best bunch of people you've ever worked with - curious, driven, and just as...

Want a soul destroying call centre job? Yeah, neither do we. We're not here to read scripts or tick boxes. We're here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. Your team? The best bunch of people you've ever worked with - curious, driven, and just as...

Want a soul destroying call centre job? Yeah, neither do we.We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. Your team? The best bunch of people you’ve ever worked with - curious, driven, and just as...

Want a soul destroying call centre job?Yeah, neither do we.We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. Your team? The best bunch of people you’ve ever worked with - curious, driven, and just as...

Want a soul destroying call centre job?Yeah, neither do we.We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. Your team? The best bunch of people you’ve ever worked with - curious, driven, and just as...

Want a soul destroying call centre job?Yeah, neither do we.We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. Your team? The best bunch of people you’ve ever worked with - curious, driven, and just as...

Want a soul destroying call centre job?Yeah, neither do we.We're not here to read scripts or tick boxes. We're here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. Your team? The best bunch of people you've ever worked with - curious, driven, and just as...

**The Company**: Outfox the Market (OTM) a Leicester-based family run business is growing rapidly with 120,000+ customers in the UK. Outfox the Market is a trusted energy supplier providing 100% renewable electricity and natural gas to homes in the UK. We're on the lookout for passionate, enthusiastic, and forward-thinking people based in the East Midlands...