Service desk Analyst

**IT Service Desk Analyst Watford (hybrid) £24.08 per hour (via an umbrella company) **Duties**: - Identify and carry out any immediate corrective action that can resolve or contain the issue directly.Using technical and problem solving skills to resolve 70-80% of all incoming calls - Accurately record all call details onto the IT Service Management tool,...

Service desk analyst needed in Watford £15.15ph ref 5222001 Work to investigate and resolve incidents and underlying technical problems using technical and customer care skills in accordance with agreed service levels. Experience of Active Directory. Experience of maintaining Office 365 environment. Full time hours on a temporary basis. Essential...

JD for the role: To perform the activities associate is required to be the first point of contact for all IT related issues, to ensure that all incidents and requests follow processes and are logged in the ITSM tool. Have very good understanding of ITIL Processes, Process knowledge of Incident / Request / change / problem. You will have to minimize the...

Service Desk Team Leader Job working from home and the Watford office as part of the dynamic service desk team at EMIS. Our Vision and Your Impact Our vision is to be the leading provider of innovative healthcare technology that ultimately improves people’s lives. Are you interested in becoming part of that vision? Responsible for providing essential...

JD for the role:To perform the activities associate is required to be the first point of contact for all IT related issues, to ensure that all incidents and requests follow processes and are logged in the ITSM tool. Have very good understanding of ITIL Processes, Process knowledge of Incident/Request/change/problem. You will have to minimize the impact of IT...

DescriptionJoin our journey to create a new experience for The National Lottery and help us to power change for the greater good. We are Allwyn UK part of the Allwyn Entertainment Group a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic Austria Greece Cyprus & Italy. While the main contribution of...

The role holder will also provide technical insight for the maintenance of end point IT services and resolution of incidents and manage business relations within the organisation to enable delivery of high-quality IT services. This is a 'hands-on’ role. **£40,000 - £45,000 + Hybrid (5 days in the office out of 10) +** **Great Benefits** **IT Service...

Senior Service Desk Technician £40,000 Watford JOB TITLE: Senior Service Desk Technician LOCATION: Watford CO. TYPE: IT HOURS: Monday - Friday 8.30am - 5.30pm BENEFITS: 20 days annual leave + bank holidays, plus 10 personal days and an extra half day off for your birthday, Pension, subsidised on-site kitchen with chef offering breakfast and lunch,...

An IT service support company in Watford is looking for a service desk associate to be the first point of contact for IT-related issues. The role requires excellent communication skills and a good understanding of ITIL processes. You will provide 1st line support and be responsible for resolving incidents quickly while maintaining service level agreements....

**Helpdesk Team Lead - Watford - £40,000** **Salary**: £30,000 - £40,000 + Excellent Benefits Package + Certifications A UK industry leading company in Watford have an opening for a Helpdesk Supervisor/Team Lead to coordinate the daily operational activities of the IT service desk. The Service Desk currently consists of a team of 18, who you will act as...