Enforcement Agent

OverviewAbout Bristow and SutorBristow and Sutor is a group of companies with over 40 years of experience in the debt recovery enforcement sector. We support hundreds of local authorities and Transport for London, employing 500 people across the UK. We are committed to creating a culture where everyone has the opportunity to do meaningful work and be recognised and rewarded for their efforts.PositionCertificated Enforcement AgentDo you want the security of a salary but the opportunity for unlimited earning?Do you like the idea of being your own boss whilst working for a market-leader that will fully support and train you to the highest standards?Would you like to have your own company car, expenses and state of the art technology that enables you to work smart?Do you want flexible work where you control how you plan your day?Do you like the sound of working outdoors, meeting and working with people from all walks of life?If yes, read on, as we have an excellent opportunity for you.What you’ll doYou’ll be out in the field, visiting the properties of customers in debt. Your goal is to help them reach the best solution to avoid further action taking place. To understand a typical day in the life of an enforcement agent, meet some of our team:Dean, ex-soldier, 15 years with Bristow and Sutor“My average day involves visiting properties, speaking with customers or, if they aren’t there, speaking with neighbors. Some visits are simple, we just take payments or make arrangements, help them complete a questionnaire and update the system… Job done. Others can be more challenging; we might need to take control of their goods and remove where necessary. I like that the job enables me to earn what I deserve.”Claire, newly trained, one year with Bristow and Sutor“I never imagined a career in enforcement but always wanted to work in public services. My typical day involves planning my work schedule, what properties I need to visit and by when. I like helping debtors find the best solution. Being an enforcement agent isn’t about scaring people or being a bully. It’s about encouraging people to understand how they can find the best solution. Sometimes that involves directing vulnerable customers to support services. That part of the job is really rewarding, knowing I can help prevent someone from having to go through further stresses.”RequirementsWhat you’ll need to succeedFor this role, it is essential that you are a resilient problem solver who can think on their feet.Strong interpersonal skills – the ability to stay calm and influence people to find the best solutionsTrustworthy and honest - we want to be able to trust you to do your job to the highest standard, treating people with respect and dignityBalanced and fair - make decisions with integrity, using different tactics to handle challenging or vulnerable customersDetermined and Disciplined - you’ll go the extra mile to get the job done and be rewarded for your resultsNeed to be a certificated enforcement agent with a valid certificate in dateOther informationBenefitsWhat’s in it for you?Basic Salary of £25,000 + a commission and bonus structure that rewards your efforts, skills and success rates (£40,000-60,000 OTE)Company CarFuel Card and Business ExpensesFlexible working hoursSmartphoneCompany pension planCompany Life Assurance Plan28 days paid annual leaveFunded court certification and InsuranceOpportunities for future training and career developmentEqual opportunitiesBristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, and is reflective of the communities it serves. #J-18808-Ljbffr