Repair Supervisor

2 weeks ago

City Of London, United Kingdom Panoramic Associates Limted Full time

We are a groundbreaking, innovative housing partnership working as a not-for-profit organisation in the Borough of Sutton with ambitious objectives for making Sutton a great place to live. Formed in April 2006 as an Arms Length Management Organisation (ALMO) we work in partnership with Sutton Council and its residents, managing over 6,000 council properties and over 1,500 leasehold properties in Sutton. Role Overview We are looking for two qualified Supervisors to lead and manage a team of operational trade staff to ensure that responsive repairs are delivered to a high standard of quality. Performance is continually managed, compliance and quality assurance are monitored and controlled to ensure the outcome for the customers and the team. Responsibilities Managing a team of repair operatives Carrying out inspections on building repairs/defects related to the building fabric as well as mechanical, plumbing and electrical repairs to the homes of tenants and residents (including collection of information, measurements and tests) Carrying out surveys to assess work in response to complaints to find a resolution Providing accurate reports for case management, reporting on repairs and ensuring solutions are provided For Voids, end to end inspection (pre, during and post) of properties ensuring quality of work, issuing remedial snag lists where required and managing delivery within agreed timescales and standards. Carrying out inspections/surveys of repair instances that have been escalated from the trade staff or planners, producing scope of works to resolve the repair or refer to complex or major works where necessary. Qualifications Have confidence to diagnose repairs effectively and provide solutions Be passionate about excellent customer service, able to meet challenging performance outcomes Be committed to developing knowledge and providing training to your direct team Ability to work in a fast‑paced, pressurised environment NVQ Level 3 or more in a building trade plus demonstrable experience within the building/construction industry Be commercially driven to achieve value for money but through collaborative working to achieve the best outcomes for tenants and the business Able to use NEC as jobs are scheduled through the systems Reward Offer 33 days annual leave, plus 8 statutory holidays Simply Health medical cash plan Modern and flexible working environment HOME Awards Personal and professional development Additional Requirements Supervisors will require a driving licence and will be provided with an SHP vehicle, fuel card, uniform, PPE, parking permits and devices. Application Information Application Deadline: 9th DecemberAnticipated Interview Date: week commencing 15th December Please state in your cover letter whether you are applying for the permanent vacancy or FTC. #J-18808-Ljbffr

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