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IT Support Engineer

3 weeks ago


Sheffield, Sheffield, United Kingdom TieTalent Full time

IT Support Engineer – Sheffield, Yorkshire £26-29k + bonus and great benefits

A leading multi-site organisation is seeking an experienced IT Support Engineer to be the first point of contact for all IT support issues. You'll handle helpdesk management, first-line support, escalations, and provide assistance across Microsoft 365, bespoke applications, and hardware. This is a hybrid role (min. 3 days in central Sheffield), offering exposure to a modernising tech environment and a supportive IT team.

Key Skills & Experience for this IT Support role:
  1. Prior IT support/service desk experience
  2. Microsoft 365, Active Directory, networking
  3. Hardware troubleshooting
  4. Basic understanding of cyber security
  5. Strong communication and problem-solving skills
  6. Relevant IT qualifications (e.g. CompTIA A+)
Package Includes:

£26,000 - £29,000 DOE + bonus
27 days holiday + bank holidays + buy/sell options
Medical cash plan, training, enhanced maternity, 35-hour week
Cycle to work, EAP, and more

Apply now – interviews are happening soon.

Contact: Scott Murray
Erin Associates is an equal opportunities employer. Please inform us of any reasonable adjustments you may need during the process.

Keywords:

IT Support Engineer, IT Technician, Microsoft 365, Sheffield, Rotherham, Chesterfield, Yorkshire, Derbyshire, South Yorkshire, Doncaster, Rotherham

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