Carer Focused Admin

Job Summary We are looking for a dynamic individual with excellent communication, organisational and secretarial skills to support the administration function for the Early Intervention in Psychosis Teams in North Warwickshire, South Warwickshire and Coventry. The role involves planning and organising our carer focused education support group. Main Duties • Ensuring the databases are kept up to date with carers details, data cleansing regarding KPI’s, general database management and upkeep and organisation of the shared X drive with carers information. • Providing an efficient and comprehensive administration service and secretarial support to clinicians and managers. • Working with the team to support the delivery of specific interventions required for the 2016 NHS England Access and Waiting Time Standard. • Delivering flexible working hours within 9‑5pm Monday to Friday, with the option to work from home. About Us At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond. Generous annual leave entitlement which increases during your time with us Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring Salary sacrifice schemes for lease car/vehicle, Cycle to Work, home and electronics, gym membership and more Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes Wellbeing support, including an in‑house counselling service, external helpline and more Staff networks and support group Details Posted: 28 November 2025Pay scheme: Agenda for changeBand: 3Salary: £24,937 to £26,598 per annum pro rataContract: PermanentWorking pattern: Part‑timeReference number: 444-7646457-MHJob location: Avenue House, 3 Manor Court Ave, Nuneaton, CV11 5HX Job Responsibilities Carer Focused support is one of the key performance indicators in Early Intervention. The role supports this target with dedicated tasks including liaison with team managers and clinicians, using a database to send out invite letters to family members/carers, liaising with group participants, and sending out necessary information including links to the group via Zoom. Person Specification Essential Qualifications Good General Education (e.g. GCSE English and Maths A-C) QCF Business Administration Level 2 QCF Customer Service Level 2 Essential Knowledge Excellent communication / customer care skills, written and verbal, demonstrating sympathy and compassion Advanced keyboard / IT skills including audio typing Ability to manage and prioritise own and others’ workload and use own initiative Understanding of working in a supervisory role Good organisation and multitasking skills Time management skills Knowledge of reception / office procedures Taking and transcribing notes of meetings Problem solving Understanding confidentiality and applying principles in everyday work Essential Experience Experience with Microsoft Office (Word, Excel, Outlook, PowerPoint, Access) Experience using Trust IT systems Experience working in a busy office / customer care environment Experience working in healthcare Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check. Employer Details Coventry and Warwickshire Partnership TrustAvenue House, 3 Manor Court Ave, Nuneaton, CV11 5HXWebsite: https://www.covwarkpt.nhs.uk/ #J-18808-Ljbffr