Team Leader

Resettlement and Inclusion Team Manager Location: Dudley Contract: Full-time, Fixed Term 2 years Salary: Grade 9 Section: Resettlement and Inclusion Team Dudley Metropolitan Borough Council is seeking an experienced Resettlement and Inclusion Team Manager to lead a dedicated team delivering high‑quality housing support and resettlement services. This pivotal role shapes and manages services that support refugees, vulnerable individuals and those at risk of homelessness, ensuring compliance with legislation and best practice. Key Responsibilities Lead and manage the Resettlement and Inclusion Team, ensuring high performance and professional standards. Develop and implement strategies, policies and procedures to meet service objectives and statutory requirements. Oversee delivery of government refugee resettlement schemes and homelessness prevention initiatives. Manage budgets effectively, ensuring value for money and financial accountability. Build and maintain strong partnerships with stakeholders, including community representatives and external agencies. Ensure compliance with safeguarding, health and safety and equality policies. Drive continuous improvement, innovation and customer satisfaction across all services. Represent the Council at regional and national forums, promoting best practice and sharing learning. Desired profile Operational experience in a relevant housing environment. Proven track record in staff management, performance monitoring and service improvement. Strong knowledge of housing law, refugee resettlement schemes and homelessness prevention. Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively. The ability to work collaboratively within a local government context. Commitment to equality, diversity and community cohesion. Qualifications Minimum A-level standard or equivalent (GCSE Maths and English at grade C or above). Relevant professional qualification (or willingness to work towards). Evidence of ongoing professional development and management training. Workplace Attendance Working in the office 3+ days a week (pro‑rata). Diversity and Inclusion Protected by Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply; please ensure you have removed your name and date of birth from any attachments before uploading them. Application Information Online applications only. Applications will be accepted through public libraries within Dudley Borough. All applicants must provide documentation to prove their right to work in the UK. Dudley MBC does not currently offer sponsorship for candidates without the right to work in the UK. If you require support completing an online or paper application form or interview techniques, contact Dudley Adult and Community Learning at 01384 818 143 or acl@dudley.gov.uk for Digital Skills and Job Applications support. If you have a disability and require assistance in making an application, contact the HR Resourcing Team at HR.Resourcing@dudley.gov.uk. If you encounter problems while applying for this position, visit the WM Jobs Help Page at https://help.wmjobs.co.uk/ first. If the issue is not resolved, contact the HR Resourcing Team at HR.Resourcing@dudley.gov.uk. Dudley Council will cross‑match the information you provide with existing data to protect public funds and prevent crime, only where the law allows. The Council’s full privacy and disclaimer statement can be accessed at https://www.dudley.gov.uk/privacy-disclaimer-statement/. N.B. The vacancy may be closed prior to the advertised date should we receive a large number of applications. #J-18808-Ljbffr