Aftercare & Complaints Specialist

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.If you want to experience work that’s truly rewarding, join us. Because when we achieve...

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we...

About the role We have the opportunity to join our Customer Relations team as a Mortgage Complaints Specialist (Customer Relations) who are responsible for taking ownership of complaints received from our mortgage channels. This is a 12 month opportunity. The role will involve thoroughly understanding the cause to complain, talking with the customer to be...

Education Training and Personal Development To identify own training and development needs and undertake appropriate training / education as required, supported by regular KSFs. To undertake appropriate training to enhance skills in delivering the service as required. To promote the service by providing information, delivering presentations and supporting...

To assist in the provision of an accessible and responsive Complaints, Compliments and PALs Service for patients, carers and members of the public on behalf of the Trust. To act as the first point of contact for the public providing a front line complaint and information service. To provide an efficient, prompt and approachable support service to...

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we...

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we...

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we...

As a Customer Care Resolutions Specialist, you'll play a key role in delivering a fair, empathetic, and efficient complaints experience for our customers. You'll be responsible for managing a wide range of complaints and disputes relating to the Leasys portfolio, ensuring each case is assessed promptly and resolved appropriately. Your attention to detail,...

We are seeking an empathetic and detail-oriented **Patient Coordinator** to join our online clinic and telehealth team, specializing in medical cannabis. Responsibilities include managing patient interactions, patient intake, aftercare, assisting the medical team, and collaborating with specialists to ensure a seamless and positive patient experience through...