Duty and Advice Business Support Officer
1 week ago
Duty and Advice Business Support Officer Duty and Advice is the Front Door to Children’s Services where professionals can share their safeguarding concerns with us. Business Support Officers complete a variety of tasks for the service. Key Responsibilities Handle incoming telephone enquiries with professionalism and sensitivity. Send out official correspondence, create and update contact records, and manage a busy shared mailbox. Integrate and retrieve information from internal databases—including searching and cross‑referencing names, dates of birth, addresses, and identifying the allocated social worker for each case. Demonstrate excellent typing skills, performing swift and accurate minute‑taking in multi‑agency strategy meetings with a quick turnaround. Prioritise tasks in a fast‑paced environment, maintaining strong organisational skills and attention to detail. Maintain data protection and handle potentially upsetting information with resilience, supported by the manager. Essential Skills and Qualifications Excellent typing skills and a high level of accuracy. Strong organisational and prioritisation abilities. Attention to detail. Ability to handle sensitive and potentially upsetting information. Resilience and the readiness to seek support from management when required. Benefits Our employees are at the very heart of the services we provide to the community. We offer a great range of benefits to support you in and out of work. Equal Opportunities We know there’s a wealth of talent among people who have a disability and encourage applications from people with all differing abilities. If you need any support completing an application form or any other format for the application or job description, please contact the Recruitment Team by email or phone (01484 221000) and ask for ‘Recruitment’. Recruitment Conditions This job is subject to a DBS check at the appropriate level; a conviction may not exclude candidates from appointment but will be considered as part of the recruitment process. Contact Sam Payne is the manager for this role. Please contact them on 01484 221000 for an informal discussion or if you need any more information. Closing Date 11 December 2025, 11:55 PM #J-18808-Ljbffr
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Duty and Advice Business Support Officer
2 weeks ago
Huddersfield, Kirklees, United Kingdom Kirklees Council Full time £26,040 - £28,142 per yearWe adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any...
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Business Support Officer
2 weeks ago
Huddersfield, Kirklees, United Kingdom Kirklees Council Full time £26,403 - £28,242 per yearWe adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any...
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Business Support Officer
6 days ago
Huddersfield, United Kingdom Kirklees Council Full time**Organisation** - Schools**Directorate** - Secondary Schools**Service Area** - All Saints Catholic College**Hours** - 37 - Monday - Thursday 8.30am - 4.30pm Friday 8.30am - 4pm / Term Time plus 1 day**Number of Jobs** - 1**Location(s)** - All Saints Catholic College, Specialist in Humanities, Bradley Bar, Huddersfield, HD2 2JT**Position type** -...
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Business Support Officer
1 week ago
Huddersfield, United Kingdom Kirklees Council Full timeBusiness Support Officer - Licensing Join to apply for the Business Support Officer - Licensing role at Kirklees Council. We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also...
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Huddersfield, United Kingdom Calderdale & Huddersfield NHS Foundation Trust Full timeOverview To provide professional and effective administrative, practical service support, and quality improvement support to the Complaints and PALS Team. To contribute to the delivery of an outstanding, responsive, and integrated Patient Advice and Liaison Service for patients, carers, and members of the public who want to make a complaint, raise a concern,...
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Huddersfield, United Kingdom Kirklees Council Full time**We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any...
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Children’s Services: Business Support
1 week ago
Huddersfield, United Kingdom Kirklees Council Full timeA local government organisation in Huddersfield is seeking a Duty and Advice Business Support Officer. The role involves handling telephone enquiries, managing correspondence, and maintaining detailed contact records. Ideal candidates will have excellent typing and organisational skills, alongside the ability to handle sensitive information. This position...
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Advice Quality Team Leader
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Business Support Officer
6 days ago
Huddersfield, Kirklees, United Kingdom Kirklees Council Full time £12,791 - £12,994 per yearWe adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any...
