Clinical Administrator RHCH Emergency Department
5 days ago
Clinical Administrator RHCH Emergency Department The Emergency Department operates 24 hours a day, 365 days a year. In line with Department of Health guidelines, all patients must be seen, treated, and either discharged or admitted within four hours of arrival. This is a fast‑paced and high‑demand environment. Staff will routinely be exposed to blood, bodily fluids, and other potentially distressing clinical situations. The role requires the ability to work under pressure, manage challenging interactions, and provide mutual support within the team. While support and reporting mechanisms are in place, staff should be prepared for occasional exposure to verbal or face‑to‑face aggression. Key Responsibilities Greet and register all patients attending the ED, ensuring accurate demographic data is entered into the system in a timely manner. Act as the central communication point between patients, clinical staff, and external partners. Provide comprehensive administrative support to medical and nursing teams, including: Accurate clinical coding of attendances Booking and coordinating time‑critical ambulance transfers Handling incoming and outgoing telephone enquiries Managing and processing clinical documentation such as photocopying, scanning, and uploading patient notes into the electronic record system Preparing transfer paperwork for ward admissions Monitoring patient flow and ensuring records are kept up to date throughout their stay in the department. Communicate effectively with a wide range of stakeholders including internal hospital departments and external agencies such as Mental Health services, Police, Ambulance Services, and Social Services. Maintain confidentiality and professionalism at all times while adhering to data protection and trust policies. Respond to challenging and emotionally charged situations with sensitivity, professionalism, and resilience. Contribute to the smooth running of the department by supporting other reception colleagues during busy periods or in their absence. Working Pattern This is a 24/7, 365‑days‑per‑year service. You will work a fixed shift pattern of 4 days on, 4 days off, including weekends and bank holidays. Shift flexibility is essential to ensure adequate coverage across the department. What We’re Looking For Proven ability to work effectively in a high‑pressure, fast‑paced environment while remaining calm and composed. Flexibility to adapt to changing shift patterns and departmental needs. Strong interpersonal and communication skills, with the ability to liaise confidently and empathetically with patients, families, clinical teams, and external agencies. High attention to detail and accuracy, particularly in data entry and documentation. A proactive and supportive team player with a commitment to delivering excellent patient care through high‑quality administrative support. #J-18808-Ljbffr
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Winchester, United Kingdom Transformationunitgm Full timeMain area Emergency Department Grade Band 3 Contract Permanent Hours Part time - 26.25 hours per week (26.25 hours per week) Job ref 251-MED0437USCEmployer Hampshire Hospitals NHS Foundation Trust Employer type NHS Site Royal Hampshire County Hospital Town Winchester Salary £24,937 - £26,598 pa pro rata Salary period Yearly Closing 18/12/2025 08:00Clinical...
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Winchester, United Kingdom Blue Sky Marketing Full timeA healthcare organization is seeking a Clinical Administrator for the Emergency Department in Winchester, United Kingdom. This role demands proficiency in handling patient registration and providing vital administrative support in a fast-paced environment. Candidates must demonstrate strong communication skills and the ability to work effectively under...
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