Sales Support Administrator

6 days ago

Chelmsford, United Kingdom Office Angels Full time

Sales Support Administrator

£26,000 - £28,000 per annum

Chelmsford, Essex

Monday-Friday, 8am-5pm

Key Responsibilities:

Create and manage sales opportunities in support of Key Account Managers (KAMs)
Prepare and send quotations to clients promptly and accurately
Generate programming and engineer request tickets where required
Liaise with the procurement team to adjust and confirm order details
Respond to customer enquiries on behalf of KAMs/Senior KAM, especially when they are off-site or in meetings
Assist with follow-ups and inquiry tickets for key account clients
Arrange collections and deliveries as required
Coordinate with the service team to ensure consistent and timely fulfilment of client requests
Update projected close dates and maintain accurate CRM records
Act as the first point of contact for general queries relating to key account clients
Communicate with the engineering team regarding installations and site visits
Manage trial and loan equipment, maintaining up-to-date records in tracking spreadsheets

General Sales Administration

Respond to live chat enquiries and provide initial assistance
Answer incoming phone calls and direct customer queries appropriately
Process orders and ensure timely completion through internal systems
Handle online orders, including the creation of company accounts, contacts, opportunities, and quotations
Process Radio Links orders in a timely and accurate manner

People & Collaboration

Maintain professional relationships with both internal and external stakeholders
Collaborate with colleagues across departments to ensure a cohesive and efficient service experienceOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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