Receptionist / Patient Healthcare Navigator

2 weeks ago


City Of London, United Kingdom Omnes Healthcare Limited Full time

OverviewWe are seeking an enthusiastic Receptionist to join our established team and be a part of a company that really makes a difference. You will be based in our GP surgery and responsible for providing a high-quality and efficient administration service, with the responsibility for inbound and outbound patient calls. You will be the first point of contact for all our patients and expected to provide a friendly and supportive environment for patients and visitors at all times. You will also provide essential support to the clinical and management teams to help deliver NHS Primary Medical Services. You must work with autonomy and maintain a high degree of confidentiality, sensitivity, discretion, empathy and tact. This is a great opportunity to have an impact on people’s lives as part of a supportive and patient-centered team.Main dutiesWe are seeking an enthusiastic Receptionist to join our established team. You will be based in our GP surgery and responsible for providing a high-quality and efficient administration service, including inbound and outbound patient calls. You will be the first point of contact for all patients and will be expected to maintain a friendly and supportive environment for patients and visitors. You will provide essential support to the clinical and management teams to enable delivery of NHS Primary Medical Services. You must work with autonomy and maintain confidentiality, sensitivity, discretion, empathy and tact. Role RequirementsExperience of clerical and administrative workClear thinking and have an analytical approachAble to work as part of a team, to promote a good team spiritAble to be sensitive and assertive as appropriateExperience in a client facing/customer service positionBe motivated and able to work independentlyAbout usWho we areOmnes Healthcare Limited are a growing organisation that has been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare. We are pioneers in projects ranging from genomics to digital healthcareservices, focused on delivering a better patient experience.BenefitsClinical progressionTraining cost supportFull indemnity cover paid by the practiceNHS Discount & Support SchemesEmployee Assistance ProgramSick PayEnhanced maternity and paternity leaveSalary sacrifice electric car schemeLife insurance 3 x salaryCycle to work schemeAn extra day off to celebrate your birthdayOccupational Health SupportQualificationsExperience of clerical and administrative workClear thinking and have an analytical approachAble to work as part of a team, to promote a good team spiritAble to be sensitive and assertive as appropriateExperience in a client facing/customer service positionBe motivated and able to work independentlyDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr



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