Head of Global Markets Operations UK

Overall Purpose This role involves the day-to-day management of the Global Markets Operations in the UK and EMEA oversight. As head of GMO UK, manage and control the processing of all London Global Markets originated transactions. Deliver operational efficiency and appropriate controls for all transactions booked and processed in London as well as transactions booked in London but processed in Paris Global Markets Operations. Supervise the processing of Global Markets transactions, monitoring process performance in line with global standards. Own the booking processes and look for continuous improvement, streamlining and operational safety across functional silos, geographies and business units in Global Markets. Contribute actively to the strategic ambitions and initiatives for the CIB and the Chief Operating Officer: Input to Operations impacted projects e.g. Front to Ops. Manage the regulatory transactions reporting. Management of Global Market Operations (GMO) UK circa 70% Teams’ animation and organisation of the UK team and coordination for EMEA Global Market Operations (GMO) team: Projects and few staffs Supervise the processing of Global Markets transactions, monitoring process performance in line with global standards Act as an escalation point in all Global Market Operations (GMO) related matters Ensure global consistency through the control of the implementation of best practices, golden rules, processing guidelines in local sites Act as a coordination point for projects from Head Office to sites and sites to Head Office Monitor controls at a regional level, look for axis of reduction of operational risk Contribute and steer Global Market Operations (GMO) financial monitoring, including costs, head counts, budgets and reviews in collaboration with country COOs Functionally drive objectives setting and performance evaluation for all Global Market Operations (GMO) teams, contribute in the ACR process in collaboration with country COOs specifically for Global Market Operations (GMO)UK Provide leadership in the restructuring and day‑to‑day management of the department; strive for excellence in the operational processes Implement good management practices (e.g. setting Specific, Measurable, Achievable, Realistic and Timely objectives, and performing periodic performance reviews throughout the year, implement regular team meetings); promote a strong performance culture within the business support and control department. Develop strong relationships with the London and Head‑Office Operations management and make sure the company’s objectives are translated into the department’s objectives. Ensure the best quality of service is delivered to the Business Support clients, i.e. Front Office Sales and Traders, transversal departments and downstream chain as well as to external clients (valuations, complaints and queries) Support new business lines and business initiatives; apply problem solving and management skills to the development of new solutions Ensure that internal controls and reconciliations are in place across products; reduce operational risk; Ensure the department has a good level of knowledge of the complete lifecycle of trades and sufficient communication bridges and coordination with appropriate teams in Paris and within other control functions (SdR, DRM, HO GMO,…) Analyse, report appropriately and solve outstanding and potential issues Develop monthly management reporting and dashboards consistent with the high level view of the operational and financial supported by Natixis Projects Management : circa 30% Drive operational efficiency projects and impacts on GM setup across the UK and EMEA operations based on regional businesses lines. Required Skills / Qualifications / Experience Work Good communication skills with IT / traders / Management and with other members of the team. Good commitment, reactivity, reliability on support related issues. Good autonomy with the systems and the processes. Stress resistant. Skills Understanding and strong experience in Global Market Products. Strong knowledge and experience in Operations for Commodities business, Rates, Credit, FX, Equity. Strong knowledge of trade processes for listed and OTC trades. Strong knowledge of UK and EMEA Regulatory reporting requirements and process. Understanding of GM systems architecture. Capacity to challenge and improve processes / systems / Automation / AI. People management skills. Change management. Strategic thinking. Vendor and contract management. #J-18808-Ljbffr