Housekeeping Team Member

1 day ago

Brentwood, United Kingdom LGH Hotels Management Ltd Full time

Hospitality Housekeeping Team MemberJoin our sparkling team as a Housekeeping Hero and keep every corner of Holiday Inn Brentwood shining for our guests.OverviewAs a Housekeeping Team Member, you will be the heart and soul of the hotel, ensuring each guest room and public area is pristine, welcoming, and comfortable. You will transform spaces into pristine, welcoming havens.ResponsibilitiesCreate Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.QualificationsPrevious experience in a similar housekeeping role and an eye for detail.Passion for delivering exceptional customer service and pride in maintaining clean, well‑maintained rooms and public areas.Team player who is reliable, punctual and able to work collaboratively with others.Excellent time‑management skills and ability to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.Physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods, and working in a fast‑paced environment.Good communication skills and ability to work effectively with other departments to ensure the smooth running of the hotel.Positive attitude and willingness to learn and develop new skills.Familiarity with health and safety regulations and proper use of cleaning equipment and chemicals.Good eye for detail and ability to spot areas that require extra attention, such as stains or damaged items.BenefitsEmployee discounts on room rates across the LGH hotel portfolio.Access to the IHG employee room benefit programme across their global portfolio (T&Cs apply).Shopping discounts ranging from groceries, fashion, travel, utilities, days out, and even holidays.Eye care, free legal & money advice, counselling sessions, hospital & death benefit plans, cycle to work scheme, wellbeing tips and support fitness videos, recipe ideas, advice on keeping active and healthy living, wellbeing podcasts and TV, breathing exercises, 24/7 advice and support line, team reward & recognition, free meals on duty, free parking.LocationHoliday Inn Brentwood, M25, Jct.28About UsLGH Hotels Management Ltd. With a growing portfolio of 42 hotels across the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, we are the premier destination for those seeking a fulfilling career in hospitality. #J-18808-Ljbffr

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