Receptionist

5 days ago

Greater London, United Kingdom Job Switch Full time

Receptionist – Job Switch Join to apply for the Receptionist role at Job Switch. Primary Job Function To provide a reception service for the Registration Service including welcoming and directing visitors, answering telephone and personal enquiries, and acting as a point of information. To carry out a range of administrative tasks to support the Registration Team as well as cover the duties of the Registration Officers when required. Responsibilities Deal with callers to reception on their arrival to the office. Maintain an accurate log of customer arrivals and departure times using the service software system to enable the production of performance indicators. Deal with correspondence, personal callers, telephone calls and occasional duties not listed below. Keep records of all post by entering outgoing post in the post database. Maintain and secure the Registration Reception petty case float. Provide clerical assistance to the relevant Team Manager, including searching indexes and preparing certificates of births, deaths and marriages. Serve as the first point of contact for personal callers with a wide range of queries, welcome all visitors to the Register Office and Town Hall and direct people as appropriate. Handle all telephone enquiries promptly, courteously and efficiently, and re‑direct appropriately by establishing the nature of the call. Collect all statutory and non‑statutory fees and account for all fees in accordance with financial directives. Qualifications & Experience • At least one year experience of working as a receptionist. • Administrative and customer service experience within the Registration Services environment. • Experience of working as part of a team and providing administrative support. Knowledge, Skills & Ability Knowledge of basic Registration procedure in England and Wales. Good verbal and organisational skills. Ability to work effectively with flexibility and use own initiative. Clear legible handwriting and attention to detail. Demonstrable competence in Microsoft Office packages such as Word and Excel. Ability to liaise with all levels of staff, members of the public and other organisations in a professional manner. Ability to manage own time and designated tasks assigned. Competence in using existing software for bookings and financial transactions. Willingness to acquire different skills necessary to the delivery of services and customer satisfaction. Able to work weekends, weekdays and bank holidays as required. Able to deliver services within the Dignity for All framework. Employment Details Seniority level: Entry level Employment type: Contract Job function: Administrative Industries: Administrative and Support Services Location: Little London, England, United Kingdom. Referrals increase your chances of interviewing at Job Switch by 2x. #J-18808-Ljbffr

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