Senior Sales Consultant

Senior Sales Consultant – Molton Brown Born on South Molton Street, London in 1971, Molton Brown has grown from a small-scale artisan maker into a global fragrance brand within Kao’s cosmetics portfolio. With a presence in stores, websites, travel retail, luxury department stores and esteemed hotels, it delivers luxury bath and hand care luxuries, bath and shower gels and signature fragrances. Role Summary We are looking for an experienced Senior Sales Consultant to help lead the team at our Clarks Village, Street store on a part‑time (30‑hour) basis. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPI's. You will be an engaging communicator, with a flair for leadership, coaching and training. As a strong brand ambassador, you will model the principles of our customer service program, provide detailed product knowledge to customers and ensure our sales consultants have the tools to do the same. Using a personalized selling approach, you will guide the customer journey from start to finish, including providing sensorial experiences through our signature services such as fragrance consultations or hand and arm massages. You will also assist the team with general store‑related tasks, including stock management, cleaning and replenishment. Qualifications The ideal candidate will have a minimum of 2 years experience working in retail, including experience in a supervisory capacity. Excellent communication skills are required, with the ability to influence and motivate a team to achieve both store and personal KPI's. A high level of personal grooming standards, a passion for luxury and a commitment to champion our brand values are essential. Flexibility in working arrangements to suit business requirements is also required. Benefits An hourly rate of £13.60 A 50 % staff discount to use on all of your favourite Molton Brown products 22 days holiday + Bank Holidays A day off for your birthday A quarterly store bonus scheme up to 0.35 % of retail sales if store targets are reached Free product allocation every quarter up to 5 Molton Brown eligible items Access to discounts/cashbacks from high street retailers Enhanced family leave Healthcare Plan Wellbeing Support Recognition Awards Season Ticket Loans / Cycle To Work Scheme Ongoing development and the opportunity to enhance your skills A company where your voice will be heard and your opinion matters Company Pension Scheme Learning and development opportunities within our business and across our brands About the Company Molton Brown is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people’s lives with high‑quality products and services, creating a Kirei Life for all – a beautiful life that respects the needs of our consumers and the planet. As a company driven by purpose and strong corporate values, we are proud to be listed among the World’s Most Ethical Companies for 17 consecutive years. Our philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect. How We Work We work collaboratively to achieve common goals, always aiming to deliver the best for our customers. We believe that change comes from taking opportunities into our own hands and value entrepreneurial thinking and innovation. Hiring Process Kao embraces diversity and the individual personalities of its people. We welcome applications from all areas of the global community. Want to Learn More? Visit https://www.kao.com/emea/en/ for more information. https://www.kao.com/emea/en/privacy/ #J-18808-Ljbffr