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Executive Assistant

2 weeks ago

Basingstoke, Hampshire, United Kingdom Automobile Association Full time

Location: Basingstoke (Hybrid)
Employment Type: Full time / Permanent
Business Area/Function: Roadside Services
Application Closing Date: Thursday 27th February 2025

Thought The AA only provide roadside assistance? Think again. For over 100 years, we've continued to evolve and adapt. Today, as the nation's number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as our Executive Assistant, you'll play a key part to our success and join us on this exciting motoring journey.

This is the job

As our Executive Assistant, you will support the Managing Director of Roadside Services. This is a busy and varied role where you will be providing seamless management of the MD's diary, travel arrangements, inbox management, organising and preparing for meetings as well as drafting and amending documents and reports. You will be taking minutes in key meetings and responding to internal and external stakeholders. You will be the 'go to' person for the Managing Director – Roadside and his team and will have the ability to successfully multi-task, playing a key role in facilitating seamless communication and effective time management. Proactive and agile, you'll anticipate business needs, triaging and prioritising to ensure timely responses and efficient completion of actions. This role is based in our offices 4 days a week with most of your time spent with our Managing Director in either our London OR Basingstoke offices.

What will I be doing?
  • Support the MD and Roadside Leadership Team: Assist in activities to ensure smooth, efficient and effective business operations, using your initiative to achieve overall business objectives. Ensure the MD is briefed on key matters and prepared for meetings.
  • Report and Presentation Preparation: Coordinate and prepare reports, agendas and presentations for senior stakeholders and events, ensuring actions are monitored and completed.
  • Communication & Engagement: Support the planning and management of Roadside events and internal communication, managing relationships with external partners and across the Group, driving engagement and collaboration.
  • Record Keeping and Document Management: Maintain comprehensive and accurate records including meeting minutes and organise documents in support of MDs governance and oversight responsibilities. Track and monitor actions and deadlines to ensure timely follow up.
  • Relationship Building: Develop and maintain close relationships within Roadside Services and with wider teams, the EA/PA community and other business areas.
  • Financial Management: Manage the Function's finances, including issuing and processing invoices, and liaising with the finance department on approvals and reporting requirements.
  • Office Management: Managing diary access, meeting preparation, weekly notes, inbox curation and dealing with enquiries.
What do I need?

Capability, Knowledge and Experience:

  • Experience working within a similar Executive Assistant role supporting Executive level stakeholders.
  • Proven ability to work within a fast-paced, ever-evolving environment with the ability to manage multiple priorities effectively.
  • Confident learning and utilising various IT systems/software including Microsoft Office platforms with the ability to produce detailed and creative presentations.
  • High attention to detail to provide accurate and detailed record keeping including financial data.
  • Excellent collaboration and communication skills with a people-centric approach.
  • Strong analytical thinking and the ability to work independently, with a proactive problem solving mindset.
  • Showcase excellent planning, multi-tasking, and organising skills, with the ability to prioritise, manage time effectively, and use initiative as needed.
Additional information

We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including:

  • 25 days annual leave plus bank holidays + holiday buying scheme
  • Worksave pension scheme with up to 7% employer contribution
  • Free AA breakdown membership from Day 1 plus 50% discount for family and friends
  • Discounts on AA products including car and home insurance
  • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
  • Company funded life assurance
  • Diverse learning and development opportunities to support you to progress in your career
  • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more

We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

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