Digital Trading Support Analyst | 6-month FTC
2 weeks ago
Digital Trading Support Analyst | 6-month FTC Hiscox, Colchester, England, United Kingdom Digital Trading Support Analyst for a 6‑month fixed‑term contract. About the Role The UK Digital Trading team leads our broker Digital Trading strategy, defining product, technology, distribution and service requirements. As a Support Analyst you will work closely with Digital Trading Analysts to support testing of new changes and ongoing maintenance of our suite of Digital products for Commercial, Personal and Specialty lines. What You Will Be Doing Support UAT delivery with effective testing of projects and small changes. Handle end‑to‑end management of broker and internal customer issues, including general queries, system defects, and communicate fixes. Communicate with internal and external stakeholders on system queries; set expectations, keep everyone updated and elevate when required. Investigate root causes of issues raised by users. Support broker system demonstrations and provide technical training to stakeholders. Complete standard repeatable user requests. Maintain user guides, updating them to reflect frequently raised issues or training requirements. Regularly review and identify opportunities to improve Digital Trading processes. Support Digital Trading Analysts with analysis and optimisation tasks. Must haves Recent graduate seeking training and development within Insurance and technology. Excellent verbal and written communication skills. Analytical approach to work; able to ask the right questions to uncover root causes. Enthusiastic, hardworking, and driven with a focus on providing the best possible service. Ability to prioritise and organise workload to meet tight deadlines. Ability to work independently and take ownership of tasks. Customer service experience. Ability to multitask and produce work with a sense of urgency, working to timescales. Nice To Haves Collaboration with third‑party software houses. Experience conducting system user acceptance testing (UAT). Experience within the insurance industry. Strong analytical skills in the insurance sector. Implementation of system integration projects. Diversity & Flexible Working We care about our people and are committed to diversity and inclusion. We also support flexible working wherever possible. Please discuss flexibility with our resourcing team. Seniority Level Entry level Employment Type Fixed Term (6‑month FTC) Job Function Information Technology; Insurance Industry #J-18808-Ljbffr
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Digital Trading Support Analyst- | 6-month FTC
2 weeks ago
Colchester, United Kingdom Hiscox Full timeDigital Trading Support Analyst | 6-month FTC page is loaded## Digital Trading Support Analyst | 6-month FTClocations: UK, Colchestertime type: Full timeposted on: Posted Todayjob requisition id: R0018451**Job Type:**Fixed Term**Build a brilliant future with Hiscox****About Hiscox UK**Hiscox UK is a leading brand in the insurance market, recognised...
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Digital Trading Support Analyst – 6-Month FTC
2 weeks ago
Colchester, United Kingdom Hiscox Full timeA leading insurance company is seeking a Digital Trading Support Analyst for a 6-month fixed-term contract in Colchester. The role involves supporting the UK Digital Trading team, handling customer issues, and maintaining user guides. Ideal candidates are recent graduates with strong communication skills and an analytical approach to problem-solving. This...
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Colchester, United Kingdom Hiscox Inc. Full timeJob Type: Fixed Term. Build a brilliant future with Hiscox. About Hiscox UK. Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the...
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Colchester, United Kingdom Hiscox Full timeJob TypeFixed TermBuild a brilliant future with HiscoxAbout Hiscox UKHiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and...
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Colchester, United Kingdom Hiscox Inc. Full timeAbout the role Job Type: Fixed Term. Build a brilliant future with Hiscox. About Hiscox UK. Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the...
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Cash Applications Specialist
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Colchester, United Kingdom Informa Global Support Full time**Company Description** Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...
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Digital Trading Support Analyst
1 week ago
Colchester, United Kingdom Hiscox Inc. Full timeA leading insurance company based in Colchester is seeking a Support Analyst to aid in delivering its Digital Trading strategy. The successful candidate will possess strong analytical skills and excellent communication abilities, working closely with both brokers and internal customers. This role requires a recent graduate who is enthusiastic, driven, and...
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Colchester, United Kingdom Hiscox Full timeJob Type: Fixed Term Build a brilliant future with Hiscox Please note this is a 12 month Fixed Term Contract maternity cover About Digital Trading team The Digital Trading Team deliver digital trading solutions to optimize growth across the Hiscox UK broker partners This is a specialist team with an exciting digital trading roadmap to deliver. The team...
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Customer Operations Specialist
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Colchester, United Kingdom Informa Global Support Full timeCompany Description Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. Our leading brands and expert teams create intelligence-based products and data-driven services, convene communities in person and digitally and provide access to cutting-edge research for customers...
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Colchester, United Kingdom Hiscox Inc. Full timeA leading insurance company in Colchester is seeking a Support Analyst to join their Digital Trading Team. The role involves supporting UAT delivery, managing customer issues, and contributing to process improvements. Ideal candidates will be recent graduates with strong communication and analytical skills, and a customer service background. The company...
