Shop Manager

Join to apply for the Shop Manager (Cambridge, Burleigh St) role at Oxfam About Us Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty. Oxfam GB is a member of an international confederation of 21 organisations working together with partners and local communities in humanitarian, development and campaigning, in more than 90 countries. The Role Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are guided by our values of empowerment, accountability and inclusiveness and focused on making as much money as possible. The role of the shop manager is commercially aware, motivates their teams, creates a safe and energised work environment, and is accountable for the shop’s performance. Shop managers work in a volunteer operating model, with volunteers taking on many tasks, including running the shop in the manager’s absence. They are often the only paid member of staff and are comfortable delegating to their teams. Excellent communicators, they are creative and look for opportunities to attract new supporters every day. Some weekend and online selling work will be included. Key Skills And Competencies Significant leadership qualities and experience. Ability to build, retain and develop a team. Strong drive to achieve results through others. Ability to delegate, coach and listen. Enjoys working with people and has a friendly and approachable manner. Ability to manage time under conflicting priorities. Ability to demonstrate resilience to the everyday pressures that come with the role. Excellent communication skills. Ability to motivate self and others. High level of motivation, enthusiasm and a sense of fun. Open and adaptable to change and able to support others through it. Commercial awareness and judgement. Ability to establish and maintain successful retail processes and merchandising. Ability to understand and interpret basic financial reports. IT literacy and numeracy skills (email, basic spreadsheets and word processing; awareness of social networking and ecommerce). Eager and required to adhere to Oxfam’s principles and values and to promote diversity and gender rights. Understanding of and commitment to equity, diversity, gender, child safety and staff health and wellbeing principles. Safeguarding and Diversity Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply. How To Apply As part of your online application, please upload your up-to-date CV and a covering letter explaining your suitability against the essential criteria in the job profile. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will also be subject to extensive background checking, including a Disclosure and Barring Service check (DBS). Seniorities and roles Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Non-profit Organizations #J-18808-Ljbffr