Team Leader

6 days ago

East Grinstead, United Kingdom Costa Coffee Full time

Costa Coffee, 32 London Rd, East Grinstead, RH19 1AG Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Head Barista/Team Leader ready to head up a team, this could be the perfect role for you. A bit about the role As a Team Leader, you’ll have your first taste of leadership responsibility, accountability and autonomy. You’ll get involved with day‑to‑day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, you’ll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. Responsibilities Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of people’s talents – putting them in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether that’s through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine Qualifications Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeedWillingness to learn and be bold, brave and action‑orientated Flexible approach and can‑do attitude, as each day offers exciting new challenges Benefits Up to £12.80 per hour 50% Staff discount and a Free Core Drink whilst working, 25% off all Costa Coffee stores (discount card) Full, structured training including Barista, Brand Standards, Food Safety Level 2 The potential opportunity to become a Barista Maestro along with the corresponding pay rise and senior duties in store We love to internally promote our staff so they grow with us, creating a long‑term career path Company Pension Holiday accrual system Refer a friend scheme and receive £150 per candidate (T&C’s apply) 20% off Goldex Staycations on Thanet Coast (for 2 or more nights) Opportunity to volunteer for the Goldex and Costa Foundation Access to a range of local and national discounts with The Life Style Card Recognition opportunities: Hampers for Workiversary’s, Store of the Month, Customer Feedback Award and Achievement Awards. Location Costa Coffee32 London RdEast GrinsteadRH19 1AG Reimagining coffee experiences to make a difference We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us. This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert. #J-18808-Ljbffr

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