Patient Advisor
4 days ago
Rock Healthcare are looking for someone who is enthusiastic and a great team player to join our friendly Practice as a Patient Advisor.In the patient advisor role, you will be front-of-house at our primary reception desk and will be responsible for welcoming visitors and managing patient enquiries on a daily basis.It is crucial to provide outstanding service to all patients, both over the phone and in person, whilst addressing any concerns and minimising complaints to maintain a high level of patient satisfaction.This vacancy is for full or part time hours between 08:00 and 18:30, Monday to Friday.Main duties of the jobYour duties will include:Checking in and registering patients;Ordering medications / Prescription processing;Scheduling appointments; Coordinating home visits;Navigating Clinical software systems.Additionally, staff members are expected to participate in monthly Practice meetings, taking minutes and preparing agendas as needed.About usRockHealthcare is a long established, forward thinking and dynamic GP Practicecurrently serving around 9,500 patients. We are based at Moorgate Primary CareCentre in Bury.The site is a modern,purpose-built premises, containing a variety of primary care services to meetthe needs of the local population.Weare proud to be a teaching Practice for Medical Students, Nursing Students,Health Care Assistants and GP Trainees. Weare committed to the continued development of our teams.Job responsibilitiesPlease see the attached Job Description and Person Specification or you can drop us an email to request should you be having difficulty accessing or opening the document.Person SpecificationCommuncationMust have excellent telephone and communication skills.Be an excellent problem solver and de escale complaints.Be a team player and also be able to work using own initiative.ExperienceExperience of working in an office environmentMinimum 1 years experience of working in a GP PracticeMinute taking experienceQualificationsEducated to GCSE standard or equivalent [Mathematics & English]Previous Experience / TrainingExperience of working with the public in a fast paced environment.Microsoft Word and Excel literate.Experience in handling a high volume of calls and dealing with a variety of enquiries.Familiarity with Emis and Docman;Previous history of working in a healthcare setting.Inter-Personal SkillsMust be able to work as part of a team and contribution to Practice meetings.The successful candidate will be required to present on occasions and take minutes / prepare agendas.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr
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Patient Advisor
4 days ago
Bury, United Kingdom HiB´s Vinterleker 2011 Full timeJoin to apply for the Patient Advisor - Rock Healthcare role at HiB´s Vinterleker 2011 Job Summary Rock Healthcare are looking for someone enthusiastic and a great team player to join our friendly Practice as a Patient Advisor. In the patient advisor role, you will be front‑of‑house at our primary reception desk and will be responsible for welcoming...
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Patient Advisor
1 week ago
Bury, United Kingdom BARDOC Full time**JOB DESCRIPTION** **TITLE: Patient Advisor** **LOCATION**: Bury/Radcliffe Primary Care Centre sites **HOURS**:Various **SALARY**:£9.90 per hour **RESPONSIBLE TO**:Practice Manager **OUR MISSION STATEMENT** Rock Healthcare exists to expand family GP services to the whole of the Bury Community, reaching out to everyone. Rock Healthcare provides state...
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Patient Experience Advisor – Front Desk
4 days ago
Bury, United Kingdom HiB´s Vinterleker 2011 Full timeA healthcare provider is looking for a Patient Advisor to provide excellent front-of-house service at their reception desk. The role includes registering patients, scheduling appointments, and managing enquiries. Ideal candidates will possess good communication skills and have a minimum of 1 year experience in a GP practice. This position offers flexible...
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Patient Concierge
6 days ago
Bury, United Kingdom NHS Full timeA local GP Practice in Bury is seeking a Patient Advisor to welcome visitors and manage patient enquiries at the reception. The ideal candidate will have excellent communication skills, experience in a GP Practice, and the ability to work as part of a team. Responsibilities include patient registration, scheduling, and handling enquiries. This role offers...
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Pharmacy Advisor
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Bury, United Kingdom Boots Full timeJob Reference: 182928BR Bury, The Mall Fixed Term Part-time **The importance of your role.** Exceptional patient-centred care is at the heart of everything we do and as a Pharmacy Advisor you’ll be part of helping patients feel good. It’s everything from the clear advice and care you offer them, to the wide ranges of dispensing services we...
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Trainee Pharmacy Advisor
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Bury, United Kingdom Boots Full timeJob Reference: 182925BR Bury, The Mall Fixed Term Part-time **The importance of your role.** Fantastic customer care is at the heart of everything we do, and as a Trainee Pharmacy Advisor you’ll be part of helping patients feel good. It’s everything from the clear advice and care you offer them, to the wide ranges of dispensing services we...
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No7 Advisor
4 days ago
Bury, United Kingdom Boots Full timeSummary Job Reference: - 229716BR Bury, Woodfields Retail Park Permanent 29 hours per week **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty Company - No7, Liz...
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No7 Advisor
4 days ago
Bury, United Kingdom No.7 Boots Full timeBury, Woodfields Retail Park Part-Time Permanent - The salary for this role is £24,245.10 - £26,884.69 depending on location. - No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. - Who we are - Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP....
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No7 Advisor
9 hours ago
Bury, United Kingdom No.7 Boots Full timeBury, The Mall Part-Time Permanent - The hourly rate for this role is £10.39 - £11.70 depending on location plus the opportunity to earn more if you and your team deliver great customer experiences and exceed your sales targets. With our discretionary quarterly team bonus scheme, you can earn up to 10% of your salary every quarter. - The importance of...
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Service Advisor
2 weeks ago
Bury St. Edmunds, United Kingdom Chevington Garage Full timeChevington Garage is offering an exciting opportunity for a position of Service Advisor. This new role is ideal for someone looking to work for an Independent Village Garage very near to Bury St Edmunds. **Job role**: - First point of contact for customers, maintaining the highest level of customer service. - Responsible for the planning of bookings. -...