Information Manager

The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play. As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high‑quality services for our patients and communities. As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that's a job share, part‑time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you. We are an accredited Living Wage Employer – this means every colleague working for our organisation and third‑party contractors will earn a real Living Wage. Role Overview The postholder will manage the provision of analytics to stakeholders and support the delivery of the North integrated BI team responsibilities. The postholder has responsibility for the specification, analysis, interpretation and presentation of data and intelligence, providing line management for the team and co‑ordinating the team workload and priorities to ensure delivery of a professional, high‑quality and high‑performing analytics service that supports North stakeholders. The Senior Information Manager will be responsible for a group of stakeholders based on a sub‑regional footprint. They will also lead on the delivery of BI services for specific programme of care groups and/or clinical networks. The postholder will work as part of the North integrated BI team, taking a lead for managing the successful delivery of the service, managing the team priorities and workloads from scoping through to successful completion. Key Responsibilities Have experience in people management and leadership, working in a matrix management model. Support the team to move from routine churn to a more considered understanding of what the data can offer and the story it is telling. Take a more clinical focus with the data, to inform quality of care and service delivery conversations underpinned by multiple data set utilisation where appropriate. Have a working understanding of different analytical tools and techniques such as R, Python, etc. Work with stakeholders to ensure they can utilise the NCDR (or equivalent) self‑serve platform, to ensure they are getting value‑add from the data and intelligence provided. Taking a proactive approach, adding narrative to outputs and creating additional outputs as required to ensure all needs are being met. Support the delivery of national analytical networks and associated requirements. Be highly numerate and use a variety of analytical techniques to provide high‑quality, timely analysis and intelligence relating to direct commissioned service areas at a national level. Have an understanding of commissioning for value / variation‑based data analysis. Be adaptable when finding analytical solutions to problems, to analyse and triangulate data and intelligence in innovative ways and present findings clearly to a range of audiences. Be able to utilise a variety of data sources to build a coherent analysis relating to a given service area, informed by a variety of stakeholders including clinicians, service specialists, commissioners and finance managers. Effectively utilise variation‑based analysis. Have excellent communication skills and be able to influence people with different perspectives to get the most out of stakeholder relationships. Support teams within the direct commissioned services directorate to ensure that the portfolio of tasks/projects is planned, managed and delivered effectively, remain calm under pressure, and juggle competing priorities and tight deadlines. Be a key member of the team. Be proactive, have a positive outlook and take a flexible approach to work. Commitments to Applicants We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview. Applicants from within the NHS will be offered on a secondment basis only; agreement should be obtained from their employer prior to submitting the application. You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents. If applying for this role on a secondment basis, please make sure you have obtained prior agreement from your current line manager to apply for this position. Please note that we currently do not accept applications via recruitment agencies. To comply with the HM Government Functional Standard GovS 007, and specifically the Personnel Security Standards 2024, individuals employed or contracted by NHS England may be required to undergo a Baseline Personnel Security Standards check, dependent on the role. The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data. If you have applied via NHS Jobs, your submitted application will be imported into our preferred third‑party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. Supporting the NHS We lead the NHS in England by: Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities. Making the NHS a great place to work, where our people can make a difference and achieve their potential. Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care. Optimising the use of digital technology, research, and innovation. Delivering value for money. If successful at interview, we will initiate an Inter‑Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the recruitment process. NHS England #J-18808-Ljbffr