Student Money Service Officer

The Student Money Service (SMS) is a specialist team which makes up part of Student and Campus Life Services at UWE. SMS is made up of 4 small teams who each have different purposes: Student Money Advice Financial Education Financial Support Fees and Student Finance This role will sit within the Fees and Student Finance Team which has many responsibilities. These include ensuring funding is paid to students and UWE from external funding bodies and ensuring students are charged the correct fee. About You We are looking for an enthusiastic individual to join the Fees and Student Finance Team, working 37 hours per week. You will assist with the delivery of key financial income activities for students and UWE. The successful applicant needs to have a commitment to accuracy and a willingness to learn about multiple internal and external systems. You will also work closely with the rest of the Student Money Service and other teams across the university. Where is this role based? Frenchay Campus: This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed. Why UWE Bristol? We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in Bristol, one of the UK’s most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners. We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development. UWE Bristol recognises the power of a truly diverse university community. We are proud to be part of a vibrant, multicultural city that celebrates diversity, we’re always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you’ll thrive. We particularly encourage applications from global majority candidates as we are currently under-represented in these areas within UWE Bristol, however all appointments are made strictly on individual merit. As a Disability Confident employer, we welcome applications from those who identify as having a disability. Further information If you would like to speak to us to find out more about this role please contact Jamie Woodcock at 0117 32 86818 (jamie.woodcock@uwe.ac.uk) or Sophia Cassells at 0117 32 87489 (sophia2.cassells@uwe.ac.uk). This is a full time (37 hours) post which commences January 2026 and ends 31st December 2026. UWE Bristol is a campus-based University and it is vital to our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role is therefore campus based for at least 60 percent of your time, with the opportunity to work from home on the remaining days. To ensure fairness and equity all salary offers will be made in line with the University's salary assessment guidelines and will be based on your relevant skills and experience. We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. As we are unable to sponsor anyone requiring a visa for this role, candidates must therefore be able to provide their own right to work in the UK. Should you be shortlisted you will be asked to provide your right to work documents at your interview. Please refer to the Home Office Right to Work Checklist which provides details of which documents are acceptable. Please note that UWE does not cover any visa or health surcharge costs. Advice to applicants We’d love to hear from you - if you are excited about joining us at UWE please complete our application form as soon as possible. Tell us about how your skills and experience relate to the requirements of this role by describing how you meet each of the essential and desirable criteria listed in the Person Specification section of the Job Description, and include specific examples wherever possible. Once we have completed shortlisting we will let you know the outcome of your application by email, so please check your inbox for updates. #J-18808-Ljbffr