Operations Lead

DescriptionABOUT BEHIND THE VOLT :Behind the Volt is a specialist business within the 54Group, focused on redefining sports and entertainment events through the fusion of technology, creativity, and live production excellence. Operating globally across 20+ countries, we deliver cutting-edge special effects, lighting, digital surface integration, broadcast scenography, network creation and immersive event experiences for leading rights holders, federations, and brands. With an experienced team of technical innovators and event designers, we create unforgettable environments that elevate both fan engagement and broadcast quality.BTV operates within the 54Group, an international sports and entertainment agency working across five regions and eight offices. 54 is built on three service areas – Strategic Advisory, Asset Optimisation, and Activation & Engagement – and collaborates with leading rights holders, brands, and investors to realise the power of sport.Role overviewROLE OVERVIEW :We are looking for an experienced and solutions-focused Operations Lead to take ownership of the planning, management, and execution of BTV’s technical delivery across global live projects. Reporting to the General Manager, this is a pivotal role at the intersection of technology, production, content, and operations, ensuring the seamless implementation of complex technical solutions for a range of clients and event formats.The successful candidate will work closely with commercial and creative teams in the planning stages, provide technical leadership during development, and oversee execution - whether personally, with internal teams, or via trusted third-party partners.This role demands deep expertise across networks, infrastructure, production, digital content, and broadcast systems, alongside strong project management skills and a calm, solutions-driven mindset in high-pressure live environments.KEY ROLES AND RESPONSIBILITIESProject Planning & Technical Leadership :Lead the technical scoping, planning, and delivery of projects across BTV’s core services, including :Networks & Infrastructure (Information, E-Sports, Converged Systems)Digital & Broadcast (Displays, Content Systems, Interactive Screens)Lighting, Mapping, Lasers & SFXProduction, Sports Presentation & Show ControlTranslate creative and commercial briefs into practical, scalable technical solutionsContribute to project planning documentation, budgets, technical specifications, and risk assessmentsProvide technical leadership and decision-making throughout all project phasesCross-Functional Collaboration :Work closely with the Commercial Team to assess feasibility, estimate costs, and support bids / pitchesRepresent BTV in client-facing situations to build relationships, share technical insight, and help convert conversations into commercial leadsUse existing network to develop leads for potential new business for BTVCollaborate with the Creative Team to ensure ideas are executable, technically sound, and compliant with venue or broadcast requirementsAct as a bridge between concept and reality, ensuring technical plans align with creative intent and client expectationsPrepare and deliver technical input during client meetings and reviewsLeverage existing industry contacts and presence at events to identify new opportunities for the Commercial team and support business developmentOn-the-Ground Execution :Oversee or directly manage on-site delivery, including equipment, crew, timelines, and contingency plansLead internal tech teams or manage third-party technical partners and suppliersTroubleshoot live delivery challenges and ensure continuity of service during eventsMaintain oversight on quality control, safety, and post-event debriefsSupplier & Technology Management :Maintain a network of vetted suppliers and freelancers across all key service areasStay up-to-date with new technologies, platforms, and techniques relevant to live production, digital displays, broadcast systems, and event infrastructureSupport innovation by integrating new tools, workflows, or platforms into BTV’s delivery modelSPECIAL SKILLS / EXPERIENCE / APTITUDES NEEDED :7+ years’ experience in technical production or operations within live events, broadcast, or entertainmentIn-depth knowledge of event technologies : networking, AV infrastructure, digital display systems, lighting, content playback, and control systemsDemonstrated ability to manage large, complex technical projects across multiple disciplinesExperience working with both in-house teams and third-party technical suppliersStrong understanding of broadcast environments, screen content workflows, and interactive installationsProven track record in delivering technically ambitious projects on time and on budgetExcellent problem-solving, time management, and communication skillsAbility to work calmly and confidently under pressure in live event settingsDriving license and Plant machinery driving license preferredPERSONAL ATTRIBUTES :Strategic thinker with hands-on capabilityDetail-oriented and highly organisedCollaborative mindset with strong leadership instinctsNaturally inquisitive and always looking to innovateConfident representing technical solutions to clients and internal stakeholdersPassion for live events, technology, and operational excellenceWHY YOU?You combine deep technical knowledge with hands-on experience delivering complex live events.You’re a proactive problem-solver who thrives under pressure and leads with confidence on-site.You speak both “tech” and “creative,” translating ambitious ideas into executable solutions.You’re passionate about innovation and always looking for smarter, more efficient ways to deliver world-class experiences.You have an existing network of contacts within the events industry to support the growth of BTV.SALARY AND BENEFITS :Competitive SalaryAnnual Discretionary Company Bonus – up to 8% - 3% Company & 5% Individual25 days annual leave (+ public holidays), pro-ratedEmployee Assistance Program (EAP)Private HealthcareStaff clothingWorking hours will be from 09.00 to 17.30 with an hour taken for lunch between 12.00 and 14.0054 is a sports and entertainment agency operating across five regions and eight offices : United Kingdom (London), Europe (Sotogrante, Spain), MENA (Riyadh, Saudi Arabia & Abu Dhabi, United Arab Emirates), APAC (Singapore & Adelaide, Australia) and USA (West Palm Beach, Florida). It works with rights holders, governing bodies, household brands and major investors who share its belief in the power of sport. 54 comprises three service areas each consisting of two divisions : 1. Strategic Advisory (Consultancy and Data & Insights), 2. Asset Optimisation (Operations and Commercial), 3. Activation & Engagement (Events and Marketing). At its core, the company has an unwavering belief in embracing the opportunities offered by pushing at the edges of conventional wisdom to turn the improbable into the unignorable. #J-18808-Ljbffr