Lettings Officer

1 day ago
AshbydelaZouch, Leicestershire, United Kingdom Karter Thomas Ltd Full-time
Lettings Officer – Housing Association Temporary Assignment | 2 Months | Competitive Rate Ready for your next opportunity to make a difference? We’re looking for a proactive, customer-focused Lettings Officer to join a busy housing association on a temporary 2-month assignment. If you have experience in social housing lettings, enjoy working in a fast-paced environment, and are passionate about helping people find a place to call home, this could be the perfect opportunity for you The Role As a Lettings Officer, you’ll play a key role in delivering an efficient, customer-focused lettings service, helping to ensure properties are let promptly and applicants receive a positive experience throughout the process. Your

key responsibilities
will include:
* Managing the end-to-end lettings process, from nominations and allocations through to sign-up.
* Liaising with prospective tenants, local authorities and partner agencies.
* Conducting affordability, eligibility and verification checks in line with relevant policies and procedures.
* Coordinating property viewings, offers and tenancy sign-ups.
* Monitoring vacant properties and helping to minimise turnaround times and rent loss.
* Maintaining accurate records and ensuring compliance with lettings policies and relevant legislation.
* Providing excellent customer service, handling queries and supporting applicants throughout their journey. About You We’re looking for someone who is organised, adaptable and confident managing competing priorities. ESSENTIAL:
* Previous experience in a lettings, allocations or housing management role, preferably within social housing.
* A good understanding of housing allocations, tenancy sign-ups and the lettings process.
* Excellent communication and relationship-building skills.
* Strong administration, organisational and IT skills.
* A customer-focused approach, with the ability to handle sensitive situations professionally.
* The ability to hit the ground running and work independently in a temporary assignment. What’s on Offer?
* Competitive rate of pay
* An initial 2-month temporary assignment
* The opportunity to gain valuable experience within a housing association
* A rewarding role where your work directly supports individuals and families in accessing housing
* The chance to make an immediate impact within a busy lettings team Interested? If you’re an experienced Lettings Officer looking for your next temporary opportunity and can make an immediate impact, we’d love to hear from you

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