Head of Design

A bit about us… Please allow us to celebrate our own success for a moment... We've built a customer‑centric product that is market‑leading, and we are smashing it We're a multi‑award‑winning digital payments and insight platform within the automotive industry. We work with over 5,000 automotive retailers, helping drivers to pay for motoring costs, accessories, and other services through a variety of different payment options. Our purpose is to build a solution that gives drivers peace of mind while enhancing customer experience and assisting with dealer profitability. Our Head Office is in Sheffield City Centre, with offices also based in London and Turkey. We've also expanded further, bringing retailers in Ireland, Germany, Spain, and the Netherlands on board, with the vision of being the leading automotive payment and insights platform A bit about the role... At Bumper, we are looking for a visionary and hands‑on Head of Design to lead and inspire our growing design function. This role will own the entire design process across Bumper from brand identity and visual storytelling to user experience and produce design. Reporting directly to the Chief Strategy Officer, you’ll manage a small but high‑performing design team (two designers) and collaborate closely with marketing, product, and engineering teams to ensure our brand and digital experiences are beautiful, consistent and impactful. You’ll combine creative leadership with a deep understanding of UX, UI and design systems, balancing strategic direction with hands‑on design execution. This is a full‑time hybrid role, with 3 days a week based at either our Sheffield or London office. Key responsibilities: Creative Direction & Execution Own the visual and brand identity, including logo, typography, colour systems, and creative assets Oversee the creation of marketing and communication materials: digital ads, social graphics, presentations, and campaign visuals Develop and refine UX/UI for digital products, ensuring a seamless and intuitive customer experience Contribute to the creation of engaging multimedia content, including video, animation, and motion graphics Brand & Content Evolve the company’s visual identity and ensure it’s applied consistently across product, marketing, and internal communications Partner with marketing to produce high‑quality video, social, and campaign assets that reflect the brand’s tone and style Champion design quality across the organisation, embedding a culture that values creativity, experimentation, and innovation Product & UX Design Own end‑to‑end product design, from initial concepts through final implementation Conduct and oversee user research, usability testing, and feedback analysis to understand pain points and inform design improvements Work closely with product managers and engineers to define roadmaps, and ship user‑friendly, accessible, and visually consistent experiences Establish and track design quality metrics, gathering user feedback and analytics to continuously iterate and improve product experience Leadership & Strategy Lead, mentor, and develop a team of two designers across brand, product, and content design Define and implement the design vision, ensuring a consistent and elevated brand identity across all touchpoints Build scalable design processes, standards, and systems to ensure consistency and quality Collaborate with cross‑functional stakeholders (marketing, product, tech, and leadership) to align design strategy with business goals Now a bit about you… We are passionate and professional team, and we are looking to welcome a Head of Design with a shared interest in our scale‑up journey and the aim to embed Bumper as the leading payments platform in Europe In this role, you’ll play a critical part in leading and elevating our design function across brand, product, and content. You’ll own our visual identity ensuring it’s consistently applied across every touchpoint. Working closely with marketing, product, and engineering, you’ll help shape beautiful, intuitive experiences that reflect our brand and resonate with customers. If you're a creative leader who thrives on collaboration and loves building scalable systems that support experimentation and growth, we’d love to hear from you Our ideal candidate has… Extensive design experience, including at least 2 years in a leadership or senior management role A visionary with a practical edge - readyto lead and still get stuck into the creative details Proven track record in both product UX/UI design and brand design Proficiency with prototyping tools (e.g. Figma) and the Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro) Strong portfolio showcasing a balance of creative and functional design work Excellent understanding of responsive web and mobile design principles Experience simplifying complex workflows into clear logical user experiences Experience managing and mentoring designers, with a collaborative and supportive leadership style Nice to haves Experience in video editing and motion graphics Understanding of front‑end capabilities and limitations Experience in SaaS, fintech, or digital product environments What you’ll get from us… Competitive Salary Company Bonus Scheme Healthcare: Private healthcare with Vitality, and Medicash health cash plan Time Off: 26 days holiday + bank holidays, plus volunteer days Flexible Benefits Salary sacrifice pension with Aviva Cycle to Work Scheme Electric Vehicle Salary Sacrifice scheme with Octopus Salary Sacrifice Childcare Wellbeing allowance of £250 per year Work‑Life Balance: Flexible working policy Annual Company Retreat - a few days of fun, collaboration, and mingling (make sure your passports in date) Parental Leave: 4 months paid leave for primary carers and 1 month for secondary carers Perks are nice, but we know perks don’t make up the whole package of a great job. By joining our Bumper team, you'll have the opportunity to be an ambassador for our product & brand, and help us to continue on our winning streak #J-18808-Ljbffr