Practice Manager, Implementation Services, Charles River Development, Vice President

Join to apply for the Practice Manager, Implementation Services, Charles River Development, Vice President role at Charles River DevelopmentWhat We Are Looking ForPractice Managers have two overall responsibilities. They serve as managers of a speciality consulting team, or Practice. They also contribute to individual projects while serving as senior subject-matter experts. As a manager, Practice Managers lead teams of consultants who are subject-matter experts in the implementation of the Charles River Investment Management Solution (CR IMS).Hiring and staff development of team members as well as all administrative responsibilities including objectives, reviews, promotion recommendations and time & expense approval.Utilisation of their team in order to deliver successful projects while meeting financial goals.Development of the ‘Best Practices’ which govern CRIMS implementations in their speciality area.Define and maintain best practise Implementation and delivery patterns for common solutioning areas in conjunction with Technical Implementation Practise Lead; provide leadership for Solution Architecture Practise members; liaise with counterparts in NA and APAC to ensure consistent global approach and standardsTheir contributions as expert-level project resources include defining client requirements, configuring and tuning the solution to the client’s business and technical needs, training clients, testing workflows and resolving issues before taking the client “live”. Practice Managers should also have advanced consulting skills. This includes the ability to build effective working relationships, manage difficult situations and influence key decision-makers.What You Will Be Responsible ForManage staffing to optimise utilisation of your team. Use project assignments to expand your team's skillset. Provide career path guidance. Partner with the recruiting team to hire talent at junior and senior experience-levels. Set objectives and evaluate team members. Make promotion recommendations.Lead efforts to develop implementation Best Practices in your team. Promote your team's effective use of Best Practices in their projects. Manage your team's relationship with Product Management. Optimise Product's involvement in projects so that they are providing necessary implementation guidance and receiving useful feedback from the field.Provide a support network for your team to leverage during their project work. This is critical to project success as well as staff retention efforts.Ensure your team is supporting the staffing process, time & expense process, technology adoption and other organisational initiatives.Lead the development of domain expertise in your team. Build awareness within your team of the emerging business & technical drivers which are impacting our customers.Serve as subject-matter expert within CRIMS implementation and upgrade projects. Analyze and evaluate requirements while providing product expertise and guidance throughout the project.Analyse and evaluate client requirements in order to help Charles River respond to sales opportunities. Contribute to sales presentations and proof-of-concept projects to demonstrate the potential of CRIMS to satisfy specific client needs.Educate clients on the functionality provided by CRIMS. Advise on best practices regarding the implementation and operation of Charles River solutions and services.Monitor and evaluate client requirements to identify potential enhancements to Charles River solutions and services.Contribute to software quality by clearly communicating defects to Technical Support and Product Management.What We ValueExperience managing investment professionals. Experience managing consulting teams is preferred.Experience supporting or implementing investment management solutions within a bank, hedge fund, asset manager or wealth management firm.Knowledge of all asset classes including equity, fixed income, and derivatives.A strong record of client service. Practice Managers must understand client needs and build effective relationships.Team player who shares knowledge and experience openly. Mentor less-experienced colleagues while leveraging the expertise of more-experienced colleagues.Strong verbal and written communication skills including the ability to convey plans, issues and risks to clients and team members in a clear and concise manner.Strong problem-solving skills. Analytical thinker who can decompose complex issues into components and perform root cause analysis.Strong time management skills including the ability to manage multiple projects in parallel.Education & Preferred QualificationsFour (4) year degree in a business or technical field such as Finance, Mathematical Finance, Economics, Engineering, or Computer Science. An advanced degree or industry certification such as the CFA is a strong plus.8+ years of experienceAdditional RequirementsThe ability to travel to client sites throughout the United States and Canada as well as the ability to work effectively when remote from clients. Travel of 30-50% is typical but may exceed that at any given year.About State StreetState Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry.We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive.We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients.State Street is an equal opportunity and affirmative action employer. #J-18808-Ljbffr