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Resident Liaison Officer

2 weeks ago

Otley, United Kingdom Inside Housing Management Full time

Permanent – Full Time We are looking for a motivated Resident Liaison Officer to join our team. You will be travelling in and around Hackney E2 and E8 area. About the role As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met. Working to deliver the best quality service, you’ll be responsible for first‑class liaison and administrative support to our project team in a professional and efficient manner. About You You must hold a clean full UK driving licence for a minimum of 12 months and you will be willing to travel between sites. You will have experience as a Resident Liaison Officer or similar project administration experience with a main contractor for planned works. It would also be advantageous to have experience within a social housing environment. Experience of EasyBOP and a Level 3 in Customer Service or equivalent is desirable but not essential to the role. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. #J-18808-Ljbffr