IT Support Analyst
4 days ago
IT Support Analyst – 1st & 2nd Line Support 12 Month Fixed Term Contract – possible conversion to a Permanent role £38k – £40k + 14% Bonus 📍 Location: Hybrid – Hounslow – 4 Days Onsite Must be Eligible to work in the UK – Cannot provide sponsorship Leading global manufacturer is seeking to secure an IT Helpdesk Support Analyst. The role will focus on providing 1st Line & 2nd Line IT Support. Will act as the First Point of Contact for IT Support issues – so must be happy to manage 1st Line & 2nd Line Tickets. Will support approximately 700 end users across UK, Ireland & Netherlands. Role 1st & 2nd Line Support experience – diagnosing issues & delivering effective resolutions. Support users across the UK, Ireland & Netherlands. Provide IT Support via phone, email, face-to-face & remote tools. IT Service Delivery, Systems Support & IT Project-based work. Log, prioritise & manage Incidents & Requests in ServiceNow. Install, configure & support Desktops, Laptops, Smartphones & Tablets. Troubleshoot issues by analysing root causes & evaluating options. Support a wide range of networked peripherals – Printers, Audio Visual kit, Mobile Devices. Maintain documentation & user guides. Support onboarding of new starters including IT inductions. Assist with IT project-based technical activities. Experience Required IT Support – 1st & 2nd Line Support – happy to deal with 1st Line Tickets. Act as the first point of contact for IT issues. Windows 10 / 11. Microsoft 365. MDM – Intune. Apple iOS & Android support. Active Directory & Azure AD – password resets, permissions, mailbox management, etc. Support Desktop Applications. Networked Peripherals – Printers, AV kit, Mobile Devices. Understanding of Networking principles – DHCP, DNS – to 1st Line Level. Hardware & Software troubleshooting. Clear, confident communication skills – across all levels. Strong problem-solving ability & attention to detail. Ability to work under pressure – manage workloads & take full ownership of Tickets – manage escalations. Approachable, customer-focused attitude with a passion for technology. Ability to work independently as well as part of a small IT Support team. Collaborative approach to teamwork. Benefits 14% Annual Bonus Pension & Life Cover Company Discounts Training & Development Birthday Day Off Opportunity to convert to a Permanent role after 12 Months. Keywords 1st & 2nd Line Support, Hardware & Software Support, Windows 10, Windows 11, Microsoft 365, MDM, Intune, Apple iOS, Active Directory, Azure AD, Entra, DHCP, DNS, Networked Peripherals, Printers, AV kit, Mobile Devices, IT Support, Hybrid, Hounslow, T6 / MN (phone number removed) #J-18808-Ljbffr
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IT Support Analyst – 1st
4 days ago
Hounslow, United Kingdom Mackenzie Jones IT Full timeA leading global manufacturer is seeking an IT Support Analyst to provide 1st and 2nd Line Support. This hybrid role based in Hounslow involves being the first point of contact for IT issues, managing approximately 700 users across the UK, Ireland, and the Netherlands. Candidates should have strong experience with Windows 10/11, Microsoft 365, and Active...
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IT Support Analyst
2 weeks ago
Hounslow, United Kingdom Mackenzie Jones Full timeIT Support Analyst – 1st & 2nd Line Support 12 Month Fixed Term Contract – possible conversion to a Permanent role. Must be eligible to work in the UK – no sponsorship. Leading global manufacturer is seeking a Helpdesk Support Analyst to provide 1st and 2nd line IT support. The role will act as the first point of contact for IT support issues for...
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PMO Analyst
1 week ago
Hounslow, Greater London, United Kingdom MarkJames Search 🌍 Full time £45,000 - £55,000 per yearJob Title: Project AnalystLocation:Hounslow, UK (3 days onsite, 2 days remote)Salary:£45,000 - £55,000 per annum + bonus + benefitsIndustry:Construction / Infrastructure / TransportDo you have a sharp eye for detail, strong analytical skills, and a passion for supporting major capital investment programmes?We're looking for a PMO Analyst to join a dynamic...
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IT Support Analyst
2 weeks ago
Hounslow, United Kingdom Mackenzie Jones Full timeA leading global manufacturer in the UK is seeking an IT Support Analyst to provide 1st and 2nd line support for approximately 700 users. This role includes diagnosing IT issues, logging incidents in ServiceNow, and supporting various peripherals. The ideal candidate will have experience in IT support, a customer-focused approach, and a passion for...
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Commercial Finance Analyst
1 week ago
Hounslow, United Kingdom Page Personnel Finance Full timeMy client is looking for an experienced commercial Finance Analyst to join their accountancy team in Chiswick. The role offers excellent exposure, benefits and career progression. **Client Details** My client is a well established, fast growing company based in West London looking to hire an experienced Finance Analyst. The role allows the opportunity to...
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Senior E-Commerce Analyst
4 days ago
Hounslow, United Kingdom Right Now Recruitment Full timeJob DescriptionOur client, a leading e-commerce logistics business based in the London Heathrow area, is looking for a permanent Senior E-commerce Analyst to join their growing network and quality operations team.This is a high-impact role where you'll play a key part in ensuring parcels move seamlessly across road and air, while driving performance...
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Billing Analyst
3 days ago
Hounslow, United Kingdom Heathrow Personnel Full timeNEW VACANCY - We are looking for a Billing Analyst to join our clients medium sized team. Duties will include: - Daily invoicing - Accounts receivable including management of ledger and credit card payments - Managing payment gateways & chargebacks - Work closely with the Credit Controller to ensure clean accounts receivable ledger - Ad hoc duties...
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Fp&a Analyst
2 weeks ago
Hounslow, United Kingdom Marc Daniels Full timeA fantastic opportunity has arisen for an FP&A Analyst to join a global company based in Hounslow. **Responsibilities**: - Weekly and monthly reports and analysis including revenue, costs, sales productivity, and customer growth. - KPI reporting and creation of a dashboard for improved business understanding - Forecasting of revenue and costs on a monthly...
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Finance Analyst
1 week ago
Hounslow, United Kingdom Marc Daniels Full timeA fantastic opportunity has arisen for a Finance Analyst to join a Global FMCG business based in Hounslow. This role offers significant progression opportunities and hybrid working options. **Responsibilities**: - Responsible for month end, budgeting and forecasting - Analysis of costs of materials - Produce reports on key KPIs including (Costs, Volumes,...
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Reward Analyst
4 weeks ago
Hounslow, United Kingdom Inventum Group Full timeWe're Hiring: Rewards Analysts (3-4-Month Temp Contract)(3 days/week on-site)Start Date: ASAPAre you a detail-driven data enthusiast with a passion for reward operations? You will join a globally respected organisation delivering cutting-edge, clean power solutions.This is a 3-4-month temporary contract supporting a high-volume period in the Reward team....