Admin officer

7 days ago

North East, United Kingdom Brook Street Full time

📌 Job Title: Administrative Officer (Temporary Assignment)📍 Location: Durham County Court📅 Contract: Until March 2026💷 Pay: £12.36 per hourAre you an organised, reliable individual with great customer service skills? Join Her Majesty's Courts and Tribunals Service (HMCTS) as an Administrative Officer and play a key role in supporting the smooth running of the justice system. This is a temporary position until December 2025, based at Gateshead Law Courts, offering hands‑on experience in a fast‑paced, public sector environment.About the RoleAs an Administrative Officer, you will be part of a supportive team carrying out a wide range of general administrative tasks. From preparing case files and scheduling hearings to assisting court users and managing documents, your work will help ensure cases progress efficiently through the courts and tribunals.While you will be based at Gateshead, some flexibility to support nearby HMCTS offices may occasionally be required.Key ResponsibilitiesPreparing paperwork and case bundles for court hearings, meetings, and tribunalsDrafting and processing court documents, orders, and standard correspondenceHandling customer enquiries by phone, email, and in personInputting data, maintaining records, and managing files using HMCTS systemsSupporting courtroom operations - including clerking, listing, and rota managementMonitoring case progress, verifying information, and updating databasesBooking rooms, preparing meeting materials, and assisting with internal training sessionsParticipating in daily team meetings and contributing to problem‑solving activitiesWorking flexibly across functions and supporting with additional roles as needed (e.g. Jury Bailiff Officer, Health & Safety rep)Skills & ExperienceWe're looking for someone who:Has previous administrative experience and strong organisational skillsCan manage multiple priorities with accuracy and attention to detailProvides excellent customer service and communicates clearly and professionallyIs confident using computer systems and databasesCan work independently and as part of a collaborative teamEssential qualifications:5 GCSEs (A*-C or equivalent), including English and MathsOR NVQ Level II in Business AdministrationOR relevant administrative experienceBrook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.In cases where we have a high volume of ex‑military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. #J-18808-Ljbffr

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