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Tiverton, United Kingdom MGF LTD Full timeJob DescriptionLocation: Burlescombe, EX16Salary: £25,500 - £28,750 per annumWorking Hours: 40 hours per week, Monday to FridayDo you have a passion for customer service, possess great communication and organisation skills, and thrive in a fast-paced environment? We have just the role for you! We are MGF - a national Shoring Solutions, Lifting & Safety and...
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Tiverton, United Kingdom MGF LTD Full timeLocation: Burlescombe, EX16Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.Salary: £25,500 - £28,750 per annumWorking Hours: 40 hours per week, Monday to FridayDo you have a passion for customer service, possess great communication and organisation skills, and thrive in a...
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Hire Desk Controller
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Tiverton, United Kingdom MGF LTD Full timeLocation: Burlescombe, EX16Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.Salary: £25,500 - £28,750 per annumWorking Hours: 40 hours per week, Monday to FridayDo you have a passion for customer service, possess great communication and organisation skills, and thrive in a...
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Hire Desk Controller
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Tiverton, Devon, United Kingdom MGF LTD Full timeLocation: Burlescombe, EX16 Salary: £25,500 - £28,750 per annum Working Hours: 40 hours per week, Monday to Friday Do you have a passion for customer service, possess great communication and organisation skills, and thrive in a fast-paced environment? We have just the role for you! We are MGF - a national Shoring Solutions, Lifting & Safety and Structural...
Hire Desk Controller
2 weeks ago
Location: Burlescombe, EX16Increase your chances of an interview by reading the following overview of this role before making an application.Salary: £25,500 - £28,750 per annumWorking Hours: 40 hours per week, Monday to FridayDo you have a passion for customer service, possess great communication and organisation skills, and thrive in a fast-paced environment? We have just the role for you We are MGF - a national Shoring Solutions, Lifting & Safety and Structural Support provider. We're growing fast and need enthusiastic Hire Desk Controller like you to help us succeed.We specialise in designing, manufacturing, hiring and selling temporary works solutions. At MGF, we manufacture our equipment, operate our own transport fleet and, importantly, have an in-house engineering team who produce design solutions to meet customers' requirements.With 13 depots nationwide and over 450 passionate members of our team, we're expanding. Each team member plays a crucial role in this success, and we need your help as a Hire Desk Controller to continue delivering industry-leading results.Your Role:As part of our team and reporting to the Operations Manager, you'll be the heartbeat of our Hire Desk, ensuring everything runs smoothly and efficiently. Your responsibilities will include handling enquiries, converting leads into successful deals, and planning the seamless delivery and collection of all hire vehicles. Your contribution will be crucial in supporting the team's activities and driving our success.Your Main Responsibilities Will Include:Dealing with enquiries and converting them into hire businessManage incoming orders (On-hires) and coordinate requests for collections (Off-hires).Accurately calculate and provide quotes using our CRM system.Efficiently plan transport for timely deliveries and collections.Prepare drivers' paperwork daily to ensure seamless operations.Maintain daily communication with sitesManage and report on customer loss and damage cases.Answer incoming calls, providing excellent customer service.To Achieve This, You Will Need:Experience in a customer service role, preferably within a hire/sales environmentA professional manner with good communication and people skillsA team player who is flexible, adaptable and willing to help othersPC literate with experience in Microsoft SystemsAbility to prioritise workload and work to tight deadlinesLocal area knowledge for the depot areas servedMotivated self-starter with good administration, time management and organisation skillsWhat You'll Get:Additional annual leave awarded to recognise long-serviceA company Christmas shutdown and the option to purchase additional days of annual leaveOpportunities for training, development, and career progressionPension Scheme and Life AssuranceVolunteering LeaveThe security of working for a national organisation with core family values at our heartRefer a friend schemeAnd so much more?This is a chance to join a growing company that values every team member. We offer a supportive working environment with opportunities for career advancement and additional benefits to support your work-life balance.We welcome applications from all sections of society and aim to be an equal opportunities employer.Don't miss out on this opportunity - apply todayAll applicants will be treated in the strictest of confidence.TPBN1_UKTJ
