Trainee Customer Consultant

2 weeks ago

Guildford, United Kingdom Inchcape Full time

Job Introduction**Trainee Customer Consultant - Toyota Guildford**

Our Customer Experience Team builds and retains long-term relationships with customers and provides a seamless journey that is defined and led by the customer. As a Trainee Customer Consultant, you are key to the team’s success in delivering that experience through every step of our customer’s journey, Our One Team approach ensures that we all meet their needs and wishes from the purchase of a new or used vehicle or through the life of the vehicle’s requirements, total customer ownership.

We are all Brand Ambassadors and live and breathe the Toyota brand and values and are by nature passionate about the products and services that we offer.

Joining us as a Trainee Customer Consultant offers you the opportunity to develop your career with one of the world's most prestigious companies and work alongside some of the industry’s best talent.

Main Responsibilities
- Participate fully in all scheduled activities including the sessions at the Toyota Academy in Derby. Travel and expenses will be covered.
- Ensuring that we provide the highest level of customer care and satisfaction at all times, giving the customer the best possible experience but working together as a strong team
- Your communication is key and listening to customers helps you to build rapport and understands fully their complete requirements for all of their mobility needs.
- Assist with general showroom activities; be comfortable with the digital showroom and assist your colleagues, keep data up to date, manage phone calls and social media queries.
- Welcome and greet all customers (sales and aftersales) to your Centre and ensure their experience is second to none.
- Qualify the desires and wishes of the customer and guide them in the right direction identifying their needs and interests.
- Start to embrace the Toyota customer journey and the way in which we want all our customer to feel when they interact with us, digitally or physically
- Understand the importance of all aspects of the relationship with the customer from their original enquiry, product guidance, test drive, sale of a new car, used car, handover to the lifetime care of the vehicle and the service requirements.
- Assist the customer with understanding our unique in car technology and how to get the best performance from our Hybrid products. Be familiar and comfortable with the Hybrid Hero area in the showroom.
- Work with and assist other members of the team, including the Host to ensure all visitors to the showroom have an excellent experience and feel welcome.
- Get involved with all activities that raise the profile of our Centre, such as those in the community promoting the Toyota brand and attracting new customers

A full UK driving licence.

Flexible to work hours required to carry out the role effectively and travel (to the training sessions)

This role requires you to be professional, have a smart personal appearance and have high standards of verbal and written communication

Good level of general education At least GCSE English and Maths and ideally A Levels or equivalent qualification

IT skills, (MS Word, PowerPoint and Excel) and social media skills

Curious and willingness to learn and develop and keep up to date with complex information

Enjoys working to and motivated to achieve challenging targets.

**Benefits**
- **Vehicle purchase discounts** - There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers. Own your dream car for less.
- **A pension that pays** - Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis
- **Save as you earn plan-** reap the rewards of Inchcape’s success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.
- **Life Assurance** - we give you the peace of mind when you need it most
- **Health Shield Cash Plan - **Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
- **Employee Discounts with The Showroom** - make your salary go further with the discounts and cashback offers available at over 1000 retailers
- **Employee Assistance Programme - **We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.
- **Customer Introduction Reward - **refer someone to buy a car from us and we’ll pop some extra cash in your pay check.
- **Holiday allowance rising with length of service - **We reward long service with extra holiday
- **Great career development -** Receive industry leading training from the brand you represent whilst you develop your skills with the Inchcape training team
- **And much more.**

About The Comp

  • Trainee Customer Consultant

    2 weeks ago

    Guildford, United Kingdom Inchcape Full time

    Job Introduction **Trainee Customer Consultant - Toyota Guildford** Our Customer Experience Team builds and retains long-term relationships with customers and provides a seamless journey that is defined and led by the customer. As a Trainee Customer Consultant, you are key to the team’s success in delivering that experience through every step of our...

  • Trainee Recruitment Consultant

    6 days ago

    Guildford, United Kingdom Academics Full time

    **Trainee Recruitment Consultant - Education** **Excellent earning potential and full training provided** **Guildford** We are looking for a Trainee Recruitment Consultant to join our well established and flourishing recruitment branch in Guildford. We are one of the leading education recruitment consultancies in the UK, with over 100 recruitment...

  • Trainee Recruitment Consultant

    1 week ago

    Guildford, United Kingdom Academics Full time

    **Trainee Recruitment Consultant - Education** **Excellent earning potential and full training provided** **£20k to £25k plus uncapped commission** **Guildford** We are one of the leading education recruitment consultancies in the UK, with over 100 recruitment consultants across the UK - as part of our expanding business, we are looking to add a...

  • Trainee Recruitment Consultant

    2 weeks ago

    Guildford, United Kingdom Zenon Recruitment Ltd Full time

    Zenon Aviation Recruitment have an excellent opportunity for a Trainee Recruitment Consultant to join the team at our HQ in Guildford. Our well-located offices are based within the main town area and offers staff parking and is a 15-minute walk from Guildford main line train station. Zenon is one of Europe’s fasting growing specialist suppliers of skilled...

  • Trainee Recruitment Consultant

    2 weeks ago

    Guildford, United Kingdom Hays Specialist Recruitment Limited Full time

    Trainee / Graduate Recruitment Consultant job Guildford, Surrey for Hays Specialist Recruitment Trainee / Graduate Recruitment Consultant Hays Recruitment Trainee / Graduate Recruitment Consultant - £20K-£23k plus uncapped commission (£23k-£30k OTE first year) - Industry leading training throughout your career - Fast track promotions - Based in our...

  • Trainee Recruitment Consultant

    4 days ago

    Guildford, United Kingdom Hays Specialist Recruitment Limited Full time

    Trainee / Graduate Recruitment Consultant job Guildford, Surrey for Hays Specialist Recruitment Trainee / Graduate Recruitment Consultant Hays Recruitment Trainee / Graduate Recruitment Consultant - £19.9K-£22.5K plus uncapped commission (£23k-£30k OTE first year) - Industry leading training throughout your career - Fast track promotions - Based in our...

  • TRAINEE ASBESTOS CONSULTANT

    2 weeks ago

    Guildford, Surrey, United Kingdom Tetra Tech Full time

    Trainee Asbestos ConsultantThis is an excellent opportunity and an exciting time forTrainee Asbestos Consultants to join our established Asset Management team in London & the Southeast.Employment Package:Starting salary of £23K, to increase to £28K once fully qualified and authorisedCompany vehicle providedCompany Contributory Pension SchemeAll relevant...

  • Trainee Recruitment Consultant

    4 days ago

    Guildford, United Kingdom Hays Specialist Recruitment Limited Full time

    Trainee Recruitment Consultant Job Trainee / Graduate Recruitment Consultant job Guildford, Surrey Hays Specialist Recruitment Hays Recruitment Trainee / Graduate Recruitment Consultant - £19.9K-£22.5K plus uncapped commission (£23k-£30k OTE first year) - Industry leading training throughout your career - Fast track promotions - Based in our Guildford...

  • Trainee Recruitment Consultant

    1 day ago

    Guildford, Surrey, United Kingdom Milk Education Full time

    1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Milk EducationGroup Talent Manager (Milk Education, Aspion Search, MLK & The Advocate Group) 07725840758Trainee Recruitment ConsultantMilk Education - GuildfordSalary & CommissionMonday to Friday (7:15am start when...

  • Trainee Recruitment Consultant

    2 days ago

    Guildford, United Kingdom Reed Full time

    Do you want to work with clients in AI, Cyber Security, Web3 and Crypto? Are you passionate about the future of technology? Reed Technology are looking for a **Trainee Recruitment Consultant** to join their successful Guildford based team. This is an opportunity to join the largest family-owned recruitment business globally. The Technology division of...

  • Trainee Recruitment Consultant

    2 weeks ago

    Guildford, United Kingdom Hays Specialist Recruitment Limited Full time

    Hays Recruitment Trainee Recruitment Consultant - £19-22.5K plus uncapped commission (£22-30k OTE first year) - Industry leading training throughout your career - Fast track promotions **The Opportunity** We are currently looking for ambitious and sales driven individuals to join us as Trainee Recruitment Consultants. No prior recruitment experience or...

  • Trainee Recruitment Consultant

    15 hours ago

    Guildford, United Kingdom Hays Specialist Recruitment Limited Full time

    Hays Recruitment Trainee Recruitment Consultant - Guildford - Up to £22.5K plus uncapped commission (£23-30k OTE first year) - Industry leading training throughout your career - Fast track promotions **The Opportunity** We are currently looking for ambitious and sales driven individuals to join us as Trainee Recruitment Consultants. No prior recruitment...

  • Trainee Recruitment Consultant

    2 weeks ago

    Guildford, United Kingdom Reed Full time

    Trainee Recruitment Consultant Guildford - Technology **Salary**: £20,000 - £28000 DOE pa with OTE first year of up to £30-£50K, increasing by 25% each year thereafter Reed is the largest family-owned recruitment business globally. Through over 60 years of innovation and organic growth, we now operate across seven countries, including almost every...

  • TRAINEE ASBESTOS CONSULTANT

    5 days ago

    Guildford, United Kingdom Tetra Tech Full time

    Trainee Asbestos ConsultantThis is an excellent opportunity and an exciting time for Trainee Asbestos Consultants to join our established Asset Management team in London & the Southeast.Employment Package:Starting salary of £23K, to increase to £28K once fully qualified and authorisedCompany vehicle providedCompany Contributory Pension SchemeAll relevant...

  • Trainee Recruitment Consultant

    2 weeks ago

    Guildford, United Kingdom Hays Specialist Recruitment Limited Full time

    Trainee Recruitment Consultant Job For Hays PLC Guildford Hays Recruitment Trainee / Graduate Recruitment Consultant - £19.9K-£23K plus uncapped commission (£23k-£30k OTE first year) - Industry leading training throughout your career - Fast track promotions - Based in our Guildford office on the high street with parking onsite and close proximity from a...

  • Trainee Recruitment Consultant

    5 days ago

    Guildford, United Kingdom Hays Specialist Recruitment Limited Full time

    **Hays Recruitment** **Trainee Recruitment Consultant** **Guildford** **About Hays** At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless. With over 50 years of business success, we have built a reputation as the world leader in specialist...

  • Trainee Recruitment Consultant

    2 weeks ago

    Guildford, United Kingdom Hays Specialist Recruitment Limited Full time

    **Hays Recruitment** **Trainee Recruitment Consultant** - **Up to £23.6K plus uncapped commission (£25k-30k OTE first year)**: - **Industry leading training throughout your career**: - **Fast track promotions** **About Hays** At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your...

  • Trainee Recruitment Consultant

    5 days ago

    Guildford, United Kingdom Hays Specialist Recruitment Limited Full time

    **Hays Recruitment** **Trainee Recruitment Consultant - Guildford** - **Up to £23.6K plus uncapped commission (£25k-30k OTE first year)**: - **Industry leading training throughout your career**: - **Fast track promotions** **About Hays** At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work...

  • Trainee Sales Executive

    4 days ago

    Guildford, Surrey, United Kingdom eRecruitSmart Full time

    Exciting News Porsche Retail Group is expanding our team and we have an excellent opportunity for a Trainee Sales Executive to work for one of the world's most iconic brands and join the prestigious Porsche Centre Guildford. This well-located showroom is about to undergo a major redevelopment. The Porsche Centre is based within the main city area and...

  • Aat Trainee Accountant

    16 hours ago

    Guildford, United Kingdom air-recruitment Full time

    **AAT Trainee Accountant, Guildford, Surrey - up to £20k dependent on experience **This firm believe in building real relationships and not just producing amazing work. This family orientated practice are looking for an AAT Trainee Accountant who wants to be part of close knit firm of Chartered Accountants for this thriving Guildfordaccountancy practice to...