Sales Advisor
2 weeks ago
We have an excellent opportunity for a Sales Advisor to join us at our Portsmouth Car & Van Store to work with a high performing team. This is an exciting and rewarding career where you can bring your drive, ambition and passion for providing exceptional customer service and love of sales to work.
This role would ideally suit someone with customer service experience, so applicants from a variety of industry backgrounds will be welcomed. If you are new to a sales role, and/or the automotive industry we will provide you with the right tools and training to thrive within this fast-paced environment. An ongoing training plan, focusing on your development, will be implemented to ensure you build the skills required to succeed.
**The Rewards**
As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:
- Total commission earned on point of order
- OTE Guarantee
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Access to car benefit scheme from day one;
- Life Insurance;
- Enhanced family leave benefit;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.
**The Opportunity**
In this Sales Advisor role you will:
- Build rapport with customers, accurately assess their needs and recommend the most suitable products and services;
- Negotiate the sale price of the vehicles including possible trade-in values;
- Calculate finance payments including cash or car loans;
- Maximise every sales opportunity to achieve vehicle sales and profit targets;
- Upsell accessories and additional aftersales services;
- Proactively prospect new and existing customers to maintain your database and ensure repeat business;
- Create and coordinate customer appointments, schedule test drives and arrange handover appointments;
- Support the Sales Administrators with accurately processing all documentation relating to vehicle sales including vehicle orders and finance agreements.
**About You**
- Have a real drive and desire to produce results;
- Able to build outstanding customer relationships;
- Be a customer service champion where you exceed your customers’ expectations in every element of their buying experience;
- Confident Excel user;
- A full UK driving licence.
**The Company**
The Hendy Group is a family-run business with over 40 dealerships, which cover in excess of 75 franchise locations throughout the South Coast. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.
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