Service Advisor

12 hours ago

North Yorkshire, United Kingdom Venatu Full time

**Job description**

**Service Advisor**

**Salary**: £25,000 (OTE £35,000)
Location: York, North Yorkshire

Shifts: Monday - Friday (and Saturday rota)

Contract: Permanent

Are you enthusiastic, driven, reliable and passionate?

Have you got at least 2 years customer service experience in the motor trade and keen to continue or progress with a premium brand?

Are you looking to join a supportive and growing team who care about there customers journey?

**About the role**

We have an excellent opportunity available for a motivated Service Advisor to join our team.

As a Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questionsor queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.

This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.

Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

**About you**

Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demandingenvironment. Working knowledge of Kerridge would be advantageous, but not essential.

Why work with us?

We are delighted to announce our brand new and enhanced, industry-leading benefits package.
We are passionate about continuing to build an environment where everyone feels valued, appreciated and able to reach their full potential. Our new benefits package is designed to do just that:
Additional Holiday
Enhanced Long Service Awards
Discounted Car Schemes
High Street Discounts

We are passionate about diversity and inclusion. Our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve theirfull potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Does all this sound like something you want to be part of?

If you are interested in discussing this role further in confidence, please get in touch.

**LinkedIn - Greg Hudson/Venatu Recruitment Group**
**Contact No

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