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Medical Receptionist/administrator

3 weeks ago

West Bromwich, United Kingdom Dr R K Arora Full time

**Job summary**

Dr R K Arora is a well-organised, friendly and long-established GP Practice based in the modern and spacious Lyng Centre in West Bromwich. We have an exciting opportunity for a receptionist to join our friendly and supportive team.

We are offering a part-time role with hours spread across 5 days. Morning shifts start at 07:50 and evening shifts finish at 18:30.

Experience within the healthcare sector is desirable but not essential as full training will be provided.

**Main duties of the job**

You will be required to work in a team of medical receptionists on a rotational basis to cover core opening hours. We are looking for a team player with excellent communication skills to cover a range of reception duties including:

- answering the phone
- dealing with patient queries
- booking appointments in accordance with protocols
- liaising with members of the clinical and non-clinical team
- helping out with prescriptions
- answering the door

**About us**

You will be joining a stable close-knit team in a digitally minded and forward thinking practice providing high quality care.

Key information about us:

- Foodies (we love to share cake and samosas)
- Friendly and helpful administrative team
- On-site parking
- SystmOne practice software
- List size of 9,000 and expanding

**Job description**

You will be required to work in a team of 6 medical receptionists on a rotational basis to cover core opening hours. We are looking for a team player with excellent communication skills to cover a range of reception duties including:

- answering the phone
- dealing with patient queries
- booking appointments
- liaising with members of the clinical and non-clinical team
- helping out with prescriptions
- answering the door

**Person Specification**
- GCSE (or equivalent) Grade A to C in English and Maths

**Desirable Experience**
- Experience of working in a GP practice

**Job Types**: Part-time, Permanent
Part-time hours: 26.25 per week

**Salary**: £11.00 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- West Bromwich, B70 7AW: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Medical Receptionist: 1 year (preferred)