Installation Supervisor

At Polar, we have an amazing culture. A culture that has made us who we are today. We are a family, which means we look out for one another and help each other achieve anything we set our mind to.

As the Installation Supervisor at Polar, you will be an integral part of the Installation Team and will be working closely with the Commercial Manager.

Our people are our Purpose, and our people are family - you will be joining that family: Our People Come First, We Are Family.

We live by our values; you will be expected to do the same. Keeping them alive in the way you act and the decisions you make:

- Treat Each Other Like Family
- Always See the Positive
- Be Open Minded
- Do What You Say
- Do What You Can’t

What you’ll be doing:

- Manage Polars Installation Teams and Subcontract Install Teams, ensuring they follow Polars values. This includes all Hiring and firing, appraisals, return to work interviews, Training and toolbox talks.
- Work alongside Project Managers to ensure projects are delivered on time, within scope and within budget.
- Ensure all projects are installed to product manuals, recommendations and to the highest quality.
- Ensure projects are adequately resourced in-line with project manager’s requirements.
- Ensure all company QITP sheets are filled in by Installation teams to the correct standards.
- Ensure all company forms are filled in by Installation teams (e.g. Holiday, Timesheets).
- Check and sign off all installation timesheets and subcontractor invoices alongside project managers.
- Work closely with the client and Polar management to ensure all sites issues and snagging are resolved efficiently before the contract end date. Ensuring smooth handover of completed works to client.
- Reviewing NCRs and NPS results for installation to allow for future development and long-term corrective actions.
- Installation vans, tools and PPE upkeep and tracking.
- Ensuring Installation teams are adhering to project specific RAMS and all paperwork and certificates are up to date.

What you’ll bring to Polar:

- Ability to work under your own initiative and part of a team
- Possess excellent organisation, prioritising, interpersonal and communication skills
- Flexibility to work early/late/weekends where overnight stays may be required
- Ability to thrive in a fast paced always changing environment
- Flexibility to manage multiple Install Teams at any time
- Possess a pleasant, welcoming yet professional manner

How you’ll be measured:

- Install labour under budget - % under budget across projects
- Delivering projects within time-frames - Start and end dates met on programmes
- All projects installed to correct standards - NCRs raised and closed
- Client satisfaction - NPS Score
- Employee development plans - % of A Players on the team

Equal Opportunities:
Polar (N.E) is committed to recognising and promoting equality and diversity within the community. We wish to provide a working and learning environment that acknowledges the richness of diversity and recognises the positive contributions of men and women of different social backgrounds, cultures, religions, abilities, ages and sexual orientation.

Applications are therefore welcomed from all persons regardless of their sex, marital status, ethnic origin, disability, religious belief, age, or sexual orientation provided they have the necessary attributes to carry out the job role.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company car
- Company events
- Company pension
- Flexitime
- On-site parking
- Sick pay
- Wellness programmes
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Reference ID: 22