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Service Advisor
3 weeks ago
**Service Advisor - Wakefield - £23,000 plus bonus**
Clemence Rogers are currently working in partnership with our client in the recruitment of a Service Advisor to join an established automotive company based at their site in Wakefield.
**Key duties and Responsibilities**
- To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact.
- To greet customers in a friendly, professional and courteous manner.
- To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception.
- To give repair estimates and price quotations and offer repair suggestions.
- Register new vehicles
- Ensure invoices and taxing vehicles are completed accurately and on time.
- Locate unavailable items from other suppliers and arrange for delivery or pass order to stock control.
- Handle all internal and external customers and suppliers with courtesy.
- Adhere to Health & Safety Policies and Procedures at all times.
**Preferred Qualifications and Experience**
- Excellent communication and interpersonal skills.
- Ability to work under pressure.
- Previous experience in a Parts or Service advisor role preferred but not essential.
- You must be PC literate with a working knowledge of administration procedures.
- Have an understanding of the commercial vehicle after market operation.
**Hours**
- Monday - Friday, 42.50 hours per week.
**For more information, please contact Katy at Clemence Rogers.
