Technical Support Assistant
2 weeks ago
Our client is an established and very successful manufacturer of machinery for the FMCG sector and due to business expansion Staffbase have been appointed to recruit for the position of Technical Support Assistant.
**The Role**:
Reporting to the Service Manger you will be responsible for providing 'day to day' technical support and administration duties which includes but is not limited to the following;
- Assist with scheduling field service engineers and work allocation
- Maintain accurate computer records of all calls and maintenance / work schedules.
- Produce print samples for customers as and when requested
- Process orders for works and spare parts as and when required.
- When fully trained provide over the phone technical support to customers in need of assistance.
Full product training will be given.
**Hours of Work**:
Mon - Fri 8.30am to 5.30am
**Benefits**:
Competitive Salary Negotiable + OT
33 days annual leave
Pension
Private Healthcare
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