Customer Service Advisor

2 weeks ago


Sutton, United Kingdom Berry Recruitment Full time

Berry Recruitment West Wickham are currently recruiting for a Customer Service Advisor in Sutton.

**Salary**: £18,000 to £22,000

**Location**: Sutton

Start: ASAP

My client are looking for a Customer Service Advisor to join their busy customer services team. The successful applicant will need to have a strong background in an office based customer service role. This role would be ideal for somebody looking to takethe next step in their customer service career. We expect the individual to have excellent customer services skills, a confident telephone manner, excellent organisational skills and ideally have come from an Insurance background.

**Benefits**:

- Flexitime System - up to 10 "flex" days per year
- Increased holiday allowance for years of service up to 33 days
- Stakeholder pension scheme
- Performance review system
- Perkbox
- Day off on your birthday

**Requirements for the Customer Service role**:

- Strong background in customer service preferably office based
- Demonstrable commitment to a previous employer
- Strong customer service skills
- Strong IT skills
- Somebody looking to further a career in insurance
- Strong attention to detail and a high level of accuracy

**Job Responsibilities for Customer Service Advisor**:

- Service existing customers
- Respond to all customer enquiries in a prompt manner
- Record and maintain accurate policy information
- Deal with any complaints or queries in a timely manner and in line with business processes
- Develop and maintain Customer relationships



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