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Cash Application Specialist

3 weeks ago


Bradford, United Kingdom Lowell Group Full time

**Summary**

Location: We’re based in Bradford, but we work flexibly. Hybrid working 1-2 days in the office.

Overdales is an industry-leading law firm and one of the largest providers of specialist debt Litigation services in the UK. We strive to provide the most efficient and cost-effective litigation capability in the industry. We provide our services to a variety of corporate clients operating in the financial services, utilities, telecommunications, and other sectors across the U.K.

We are a proud member of the Lowell Group of companies, one of the largest Credit Management organisations in Europe, whose ethical and principled approach to the treatment of customers also makes us one of the most trusted and respected.

Overdales provides a friendly, inclusive, and collaborative working environment with a smart casual dress code and modern offices.

So that's us, now let's talk about your role...

As our Cash Application Specialist, you'll support with all aspects of Overdales operational finance processing, including customer, client and 3rd party payment allocation to CollectR®, Credit Balance management and refunds, banking/merchant/DD reconciliations to ensure payment postings match payments received.

**Key Responsibilities**:

- Process all daily collection types (including, but not limited to, Standing Orders, Cheques, Direct Debits) onto Overdales CRM (CollectR®) with first-time accuracy and in line with defined departmental SLAs
- Create, verify and transmit daily BACS Direct Debit datafiles, including the pre-processing of AUDDIS and ARUDS returned files.
- Forensic investigations into payments received without referencing to ensure customers are reunited with their unallocated receipts
- Use initiative and earned experience to accurately and quickly respond to inbound queries from internal customers and external

**Knowledge, Skills and Experiences**:

- UK Payment Services / banking exposure is desirable
- Previous exposure to high transactional volume processing is desirable
- Previous experience within a finance department is desirable
- Reconciliations Experience
- Strong Excel skills
- Ability to work collaboratively within a team
- Strong attention to detail
- Personal organisation
- A proven ability to be able to meet deadlines in a high pressure environment
- Efficient time management

**How we say thank you?**

An exciting career is much more than just a salary. We also understand that everyone, regardless of culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, can contribute to our goal to make credit work better for all. Our strength is in our people. So, at Lowell we have a range of benefits that include:

- A discretionary annual bonus for a job well done.
- Life assurance, Private Medical Assurance & Group income protection.
- 3% flexible benefits; pick additional benefits or take as cash each month. Whether this is extra holiday or dental cover there will be something for you.
- A fantastic culture with more little perks along the way including flexible working, family leave and recognition awards.
- Wellbeing support, including THRIVE sessions, trained support officers, and regular webinars and classes geared towards mindfulness.

At Lowell this doesn’t end there, **#WeSeeYou** when you’re performing your best, or living our values. So, we want to ensure that once you get here, you’ll still be going places.

**Take the next step and apply