Workshop Controller

1 week ago


Newcastle upon Tyne, United Kingdom Lloyd Ltd Full time

**Workshop Controller**

An exciting opportunity has arisen for a Workshop Controller to join the busy service team at our Lloyd Ltd branch in Throckley, Newcastle Upon Tyne.

**Job Role**

As a Workshop Controller you will be responsible for coordinating our team of Engineers to ensure all machinery work is carried out in a timely manner and to the requirements of our customers. You will monitor and motivate the service team and pro-actively review daily workload to maximise performance.

You will also be a key point of contact for our customers and will liaise with them and other members of the service department to ensure that the customer is kept up to date at all times. The successful applicant must have the ability to work in a busy, pressurised environment and be prepared to deal with a range of individuals, from customers to manufacturers to fellow colleagues.

**Job Criteria**

The ideal Workshop Controller will hold the following skills and experiences:

- Prior experience in a Workshop or Service environment
- Motivated, with a proactive approach to customer service
- Enjoy the challenge of influencing the success of the Service department
- Excellent communication and organisational skills
- Ability to work under pressure and to deadlines
- IT literate

**Benefits**

In return, we can offer:

- Competitive salary and performance related bonus scheme
- 29 days annual leave, increasing with length of service up to 32 days
- Access to a retailer discount scheme
- Training and development opportunities
- Company pension scheme (including life assurance cover)

**Contract Type - **Permanent

**Working Hours - **40 hours per week working Monday to Friday plus Saturday mornings on a rota basis with additional overtime available.

**Lloyd Limited**

Founded in 1964 as one tractor dealership in Carlisle, Lloyd Ltd is now one of Britain’s leading distributors of a wide range of agricultural, construction and groundcare machinery and equipment, with seven branches across the north of England and south of Scotland. Covering every aspect of sales, service and parts, Lloyd Ltd represents many of the world’s leading manufacturers, including New Holland, Doosan, Manitou, Honda, Kubota, Amazone, Väderstad and many more.

From tractors to telehandlers, ride-on mowers to excavators, Lloyd Ltd has considerable experience and expertise in helping its customers identify the right equipment for the task at hand and ensuring it continues to perform to its best. With the addition of Lloyd Equestrian to its domestic Lawn & Leisure business, as well as selling and servicing new Isuzu’s and used pick-ups and 4x4s, Lloyd Ltd has become a one-stop-shop for the rural community.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Store discount
- Wellness programme

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: One location


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