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Receptionist

3 weeks ago

Hertfordshire, United Kingdom Elysium Healthcare Full time

As a Receptionist, you know first impressions matter. You'll be a friendly face with a welcoming personality as you greet staff, visitors and service users to Rhodes Wood in Hatfield.

Working flexible shifts including weekends, you will work alongside the reception team, where you will be responsible for the telephone switchboards to support and direct callers to the correct department.

At Rhodes Wood Hospital we specialise in treating children and young people who are diagnosed with an eating disorder and require inpatient care. We offer young people and their families a treatment approach that is focused on re-establishing normal life.Our skilled team of psychiatrists, therapists, nursing and dietetic staff offer support to re-establish eating patterns, develop coping skills to manage symptoms of the disorder, restore physical health and develop a positive outlook for the future.

You will manage and allocate key to staff and visitors and will maintain an updated daily log of everyone present at site.

A range of training opportunities are available that can see your career grow and you achieve your career aspirations.

**Your responsibilities will include:**
- To be the first point of contact for visitors at reception, answer inbound calls promptly and professionally transferring calls to the relevant staff or taking messages, if required and passing these along to the relevant staff in an efficient and timelymanner
- To ensure that all visitors to Rhodes Wood Hospital sign in to meet the requirements of health & safety and are provided with visitors passes, so they can be identified as visitors to the hospital
- To ensure that all keys and alarms are allocated and signed out to staff and signed back in at the end of shift / visit
- To conduct key counts so the Hospital is assured that all keys are on site.
- Ensure all visitors to the Hospital read and sign the contraband item list and complete COVID paperwork
- To arrange and participate in meetings, conferences and project activities, if required to do so
- Arrange and participate in meetings, conferences and project activities
- Diary Management

**To be successful in this role, you'll need**:

- O Level/GCSE standard or equivalent, including English
- Good knowledge and use of the English language including grammar, spelling and punctuation
- Experience of working within a Reception environment
- Knowledge and experience of working in a mental health setting is desirable

**What you will get**:

- Annual salary of £19,500 + Benefits
- The equivalent of 33 days annual leave - plus your birthday off
- Free meals and parking
- Wellbeing support and activities
- Career development and training
- Pension contribution
- Life AssuranceEnhanced Maternity Package