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Administrative Coordinator
2 weeks ago
About the job Administrative Coordinator - TH
This is a great opportunity to work for Timpson Ltd at our Manchester office in Wythenshawe. We pride ourselves on being a family business that looks after its colleagues and provides a great (fun) place to work.
Colleagues benefit from an open plan modern office environment complete with on-site cafeteria, gymnasium, swimming pool, free car parking, and more.
Timpson House is on the tram and bus route and convenient from the motorway.
The position is within the Maintenance Support Department. Hours of work will be 9-5pm, 5 days per week.
**Administrative Coordinator - Job Description**
Working within the small Maintenance Support Department and reporting to the Maintenance Support Manager, the Administrative Coordinators role includes the following duties and responsibilities:
- Working with the Maintenance Support Manager to provide administrative support on all maintenance helpdesk calls, assessing the requests and actioning as necessary.
- Log all reactive maintenance job requests on the in-house IT software system and track and update each job as it progresses.
- Liaise with the area teams with clear communication and update on the progress of each job.
- Liaise with the branch colleagues to ensure the jobs have been completed effectively. Updating the IT system comprehensively and closing jobs on a timely basis.
- Liaise with building and property maintenance contractors when obtaining quotations and negotiating prices for small repair works.
- Liaise with contractors on a timely basis to check/update each job, and to ensure Timpson are receiving best value for money.
- Responsible for the Timpson House security and occasional out of hours callout required.
- Liaise with the Gardners and Window Cleaners for the Wythenshawe 4 sites, ensuring they attend on a timely-basis to carry out the works.
- Process contractor invoices ready for payment, query anomalies with the contractors, set up new suppliers, etc.
- Departmental Filing scan, rename, and save documents to the electronic branch files.
- Any other general duties within the Maintenance Support Department.
**Requirements of the role**
- 2 years administration experience, preferably within Maintenance administration and logging requests to contractors.
- Able to prioritise workload and think on your feet.
- Experienced in Microsoft Office and Excel
- Work as a part of a team with an outgoing personality.
- Willing to go the extra mile for our customers.
- To have a good telephone manner.
- Exceptional organisational and problem solving skills.
- Good verbal and written communication skills.
**All colleagues can enjoy all kinds of other great benefits, including**:
Free holiday homes
Discount card - up to 90% off for colleagues, up to 25% off for friends and family
An extra day off for your birthday
A paid day off for a child's first day at school
Annual salary reviews
Regular social events
Excellent promotion prospects (we promote from within, so you can go as far as you wish. All of our most successful colleagues started the same way that you are)
A £100 bonus when you get married
Mental health and wellbeing support - including FREE flu jabs and a 24-hour counselling helpline
and so much more
LPTIMP21
