Graduate Policy Officer

1 week ago

Manchester, United Kingdom Great Places Housing Group Full time

Job Advert

Reporting to the Policy Manager, the role of Graduate Policy Officer is a varied and interesting position with a range of responsibilities. In order to ensure we are fair and accountable, the Graduate Policy Officer will help to provide assurance that policy meets our standards for good governance. They will provide advice and guidance to leaders in the business on regulation changes, to ensure we are compliant and proactive.

We respect our customers and listen to their needs in order to provide excellent services. With this in mind, the Graduate Policy Officer will support working sessions with a variety of colleagues across the customer service directorate to ensure policy meets the needs of our diverse customer group. They will work collaboratively with others in the Customer Experience Team and services across Great Places to monitor, develop and embed new policy and help shape service delivery.

**What you’ll be doing, over time and with training and the supervision of experienced colleagues**
- Ensuring the responsibilities of the post are carried out in a way that reflects the standards, vision and values of Great Places
- Representing Great Places in a professional manner with integrity, inclusivity and respect for diversity
- Developing an in-depth knowledge of the policy framework and ensure the customer is at the heart of policy at Great Places
- Maintaining accurate records for policy assurance
- Supporting policy reviews and help to embed new policy for colleagues and customers
- Working with our communication partner to communicate policy change
- Using data and evidence to support decision making, including information provided by the Customer Feedback Team and Housing Ombudsman
- Communicating with various teams across the business to support the policy process
- Horizon scanning for sector change and new national, or regional policy changes
- Treating customers and colleagues with respect and empathy

**What you’ll need**
- GCSE maths and English or equivalent at grade C/4 or above
- Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service
- Be able to demonstrate good knowledge of current issues facing the housing sector
- Excellent written and verbal communication skills
- A willingness to build good rapport with teams across the business to resolve issues
- Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time
- Keen eye for detail and good organisational skills
- Demonstrate professional curiosity
- Eagerness undertake training and development
- Positive and constructive approach to work and colleagues
- Commitment to completing all parts of the training programme
- Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy

  • Graduate Sales Account Manager

    2 weeks ago

    Manchester, United Kingdom Graduate Links Full time

    100% warm sales to existing clientsBased in Manchester City Centre close to all transport links.Monday – Friday 9am-5pm. This is a new team, so the role is 100% office-based to enable the team to gel, support each other, and ultimately grow.If you have recently graduated and have office-based sales or customer service experience, this is an amazing...

  • Graduate Well-Being Sales Executive

    4 days ago

    Manchester, United Kingdom Graduate Links Full time

    Graduate Wellbeing Sales Consultant – Inside Sales – B2B Sales – Employee Wellbeing SolutionsSuperb graduate induction & training Wonderful wellbeing and mental health B2B solutions sales role, office-based in gorgeous Manchester City Centre offices. Benefits include on-site gym, transport links, top team, and great vibes.Outstanding business –...

  • Graduate Property Rotational Scheme

    6 days ago

    Manchester, United Kingdom Graduate Recruitment Bureau Full time

    **Company Overview**: A fast growing niche property company are looking for two graduates to join an exciting rotational scheme that exposes them to different areas of property management. Operating in most major cities across the UK, they provide high end accommodation for university students. **Graduate Property Rotational Scheme - £25-26K -...

  • Graduate Business Development Consultant

    2 weeks ago

    Manchester, United Kingdom Celsius Graduate Recruitment Limited Full time

    **Graduate Business Development Consultant - Legal Tech Solutions** **£23,000 basic salary, OTE £30,000 in 1st year, amazing offices, rooftop terrace, gym onsite, incredible prospects** **Manchester City Centre** Celsius Graduate Recruitment are very proud and excited to be working with the hottest legal tech company in Manchester City Centre who are...

  • Graduate Lead Generation Executive

    2 weeks ago

    Manchester, United Kingdom Graduate Links Full time

    Graduate Sales Consultant – B2B Sales – SAAS – Lead Generation – Graduate training with FANTASTIC bonus!Outrageous Manchester based Sales role for graduates or those in early career to grow! B2B sales – SAAS culture – Solution Sales – Superb 2-4 weeks training – Bonus achievable in month 3 onwards!Excellent training – Progression –...

  • Graduate Sales Executive in Central Manchester

    1 week ago

    Manchester, United Kingdom Graduate Links Full time

    Graduate Sales Executive in Central ManchesterAre you a motivated individual with a knack for sales and a year's experience in telephone-based roles? Are you ready to take your career to the next level in Manchester? If so, we want to hear from youAbout Us:We are a dynamic and growing company, committed to delivering exceptional business solutions. Our team...

  • Graduate wellbeing sales consultant

    2 weeks ago

    Manchester, United Kingdom Graduate Links Full time

    We are currently recruiting for a market leader company in professional wellbeing services. This is an opportunity for sales executives to build their career in our Manchester Office!They are a dynamic and growing company, committed to delivering exceptional business solutions. Our team thrives on innovation, collaboration, and a drive for success. We are...

  • Graduate wellbeing sales consultant

    2 days ago

    Manchester, United Kingdom Graduate Links Full time

    We are currently recruiting for a market leader company in professional wellbeing services. This is an opportunity for sales executives to build their career in our Manchester OfficeThey are a dynamic and growing company, committed to delivering exceptional business solutions. Our team thrives on innovation, collaboration, and a drive for success. We are...

  • Graduate New Business Sales Executive

    2 weeks ago

    Manchester, United Kingdom Graduate Links Full time

    Inside Sales Consultant – New Business – B2B Sales – SAAS – Lead Generation – Graduate training with FANTASTIC bonus!Outrageous Manchester based Sales role for graduates or those in early career to grow! B2B sales – SAAS culture – New Business – Sales – Superb 2-4 weeks training – Bonus achievable in month 3 onwards!Excellent training –...

  • Graduate New Business Sales Executive

    2 weeks ago

    Manchester, United Kingdom Graduate Links Full time

    Inside Sales Consultant – New Business – B2B Sales – SAAS – Lead Generation – Graduate training with FANTASTIC bonusOutrageous Manchester based Sales role for graduates or those in early career to grow B2B sales – SAAS culture – New Business – Sales – Superb 2-4 weeks training – Bonus achievable in month 3 onwardsExcellent training –...

  • Graduate Business Sales Consultant

    2 days ago

    Manchester, United Kingdom Graduate Links Full time

    Are you a motivated individual with a knack for sales and a year's experience in telephone-based roles? Are you ready to take your career to the next level in Manchester? If so, we want to hear from youAbout Us:We are a dynamic and growing company, committed to delivering exceptional business solutions. Our team thrives on innovation, collaboration, and a...

  • Graduate Sales Sales Development Representative

    1 week ago

    Manchester, United Kingdom Celsius Graduate Recruitment Limited Full time

    Graduate Sales Development Representative – Legal AI Software Solutions£23k basic salary, generous uncapped bonus with minimum first year £10k OTELegal Tech Start-up, amazing trendy offices in city centreWorking exclusively to US time zones – 11am to 7pm or 12pm to 8pm Mon-Fri working patternManchester City CentreCelsius Graduate Recruitment are...

  • Policy Officer

    2 weeks ago

    Manchester, United Kingdom The ADCS Ltd Full time

    ADCS is seeking an experienced policy professional, initially for a 12-month period, for the role of Policy Officer at the Association of Directors of Children’s Services (ADCS). This presents an unrivalled opportunity for an experienced policy officer to operate at a national level influencing the children’s agenda or could offer someone working in a...

  • Graduate Business Development Executive

    5 days ago

    Manchester, United Kingdom Celsius Graduate Recruitment Limited Full time

    **Graduate Business Development Executive** **£25K Basic, OTE £35K - £40K Year 1** **Prestigious Offices in Beehive Mill in the Northern Quarter Manchester** **Private Health, Pension, Quarterly incentives + Generous Holiday Allowance** Our exciting client are currently recruiting for Graduate Business Development Managers. They are a visual commerce...

  • Graduate Sales Development Representative – Legal AI Software

    2 weeks ago

    Manchester, United Kingdom Celsius Graduate Recruitment Full time

    Graduate Sales Development Representative – Legal AI Software Solutions £30k basic salary, generous uncapped bonus with a minimum first-year £10k OTE Working exclusively with UK and US markets Legal Tech scale-up | Amazing, modern Manchester city centre offices Potential opportunity to work in Boston, US office! At Celsius, we’re thrilled to...

  • Graduate Sales Development Representative – Legal AI Software

    2 days ago

    Manchester, United Kingdom Celsius Graduate Recruitment Full time

    Graduate Sales Development Representative – Legal AI Software Solutions£30k basic salary, generous uncapped bonus with a minimum first-year £10k OTEWorking exclusively with UK and US marketsLegal Tech scale-up | Amazing, modern Manchester city centre officesPotential opportunity to work in Boston, US officeAt Celsius, we're thrilled to partner with one...

  • Policy Officer

    2 weeks ago

    Greater Manchester, United Kingdom Eden Brown Synergy Full time

    **Senior Policy Officer** I am working with a Public Sector Organisation based in Bolton who are looking for a Senior Policy Officer for 3 Months Initially. The role is full time, to start ASAP and paying £15.90 PAYE p/h. The role is in scope of IR35. *** **Job Purpose** To support the council approach to policy, performance, transformation and...

  • Graduate Sales Development Representative

    2 weeks ago

    Manchester, United Kingdom Celsius Graduate Recruitment Full time

    Graduate Sales Development Representative - Legal AI Software Solutions£30k basic salary, generous uncapped bonus with a minimum first-year £10k OTEWorking exclusively with UK and US marketsLegal Tech scale-up | Amazing, modern Manchester city centre officesPotential opportunity to work in Boston, US office!At Celsius, we're thrilled to partner with one of...

  • Graduate Office Administrator

    20 hours ago

    Manchester, United Kingdom Vivid Resourcing Full time

    **JOB TITLE** **Vivid UK/EU Office Administrator** **LOCATION** **Manchester** **CONTRACT** **Full time, permanent position** **REPORTING TO** **Vivid UK/EU Senior Office Manager** **SALARY** **20k** **MAIN PURPOSE OF THE ROLE**: The G2V Group is looking for an ambitious individual to assume the role of Office Administrator for the Vivid UK/EU...

  • Policy Officer

    4 days ago

    Greater Manchester, United Kingdom National Residential Landlords Association - NRLA Full time

    The NRLA: Who we areThe UK's largest membership organisation for private residential landlords, the National Residential Landlords Association (NRLA) supports and represents more than 100,000 members across England and Wales.Created by landlords, for landlords, it offers investors everything they need to run a successful and compliant lettings business,...