Administration Coordinator

2 weeks ago


Hampshire, United Kingdom Berry Recruitment Full time

A fantastic opportunity is available for an Administration Coordinator to join a growing company in Hythe that specialise in reactive maintenance and specialist cleaning.

This is a permanent role working Monday to Friday 08.00 to 17.00 with a 1 hour lunch break and a salary of £23,500.

Main Duties:

- Completing and managing daily tasks through task manager
- Managing client expectations and liaising in a prompt and timely manner
- Updating job notes on the CRM system
- Sending quotes and invoices
- Monitor invoice payments
- Monitoring company KPI's
- Scheduling appointments
- Look after job dispatch and company job tracking system
- HR duties with Office Manager
- Note/minutes taking
- Effectively escalating any complaints
- Collating information from employee timesheets and travel forms
- Assisting management as and when required
- Excellent telephone manner as customer service is a really important part of this role
- Administration/customer service experience is preferred
- Working in a reactive/planned maintenance background is desirable but not essential
- Trade knowledge is desirable but not essential
- Confident using Microsoft Office and data entry
- Organised with good time management
- Work well within a team but also independently when needed

You will also be required to have the out of hours phone 1 in every 3 weeks to cover out of hours enquiries and requests over a 7 day period - £50 extra is paid for each week you do.

Overtime may be available from time to time and is paid in accordance with company policy.

If this sounds like a great opportunity for you please APPLY NOW or contact Rachael at the Southampton branch for more info


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