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Ecommerce Account Manager
2 weeks ago
**Successful specialist ecommerce agency to call home.**:
- **Fantastic portfolio of well-known brands to work with.**:
- **Remote working options.**
This is a great chance to join a multi-award-winning ecommerce agency who work with some excellent retail clients and well-known brands
The role offers 100% remote working long term, however you are more than welcome to visit the S/W office any time.
**What you’ll be doing**
This is a fast paced, plate spinning role for an ambitious and solutions orientated Account Manager.You’ll be joining one of the South West’s top eCommerce agencies working with an impressive client list on a range of digital projects with a strong technicalfocus. Due to the nature of the websites and products they develop you will need to be a Digital Account Manager with a decent understanding and strong interest in technology. Naturally, you will be a great communicator with the ability to grasp the nittygritty details of briefs, ensuring clients’ needs are passed effectively to the development team. With your proactive mind-set, you’ll use data and insights to foresee problems before they arise, ensuring everything runs smoothly and clients are happy.
**What experience you’ll need**:
- You’ll ideally be an Account Manager or Customer Success Manager from a digital/eCommerce agency or possibly an inhouse eCommerce Manager.
- You’ll ideally understand complex design and build processes.
- If you have worked with clients within the retail/ eCommerce space (knowledge of Shopify a bonus, not a pre-requisite).
- Experience in maintaining strong client relationships is key.
- You’ll need to be proactive and be able to think on your feet.
**What you’ll get in return for your talents**
In return, a competitive salary is on offer, entirely dependent on experience. This is a fast growing, successful agency with a roster of impressive clients you can be proud to work with. It's a fun place to work too, somewhere you can progress through theranks and build a long-term career
**What’s next?