Customer Advisor

2 weeks ago


Cardiff, United Kingdom Hays Specialist Recruitment Limited Full time

Customer Advisor, no selling, based in St. Mellons, hybrid after probation. £20,099 + bonus + bens
**Your new company**
A not for profit organisation based in the St. Mellons area of Cardiff.
**Your new role**
**What you'll need to succeed**
You will have a can-do attitude, you will have a customer centric approach to your work, as well as being a clear and concise communicator both orally and written. Customer service experience is advantageous, but not essential. Full training is provided inthe role. You will be comfortable in communicating with customers across a range of channels.
Please note - you will need to successfully pass a DBS check and a credit check as part of the onboarding process.
**What you'll get in return**
This is a permanent role paying £20,099 per year, plus a standby bonus where applicable, plus benefits, including 33 days annual leave, enhanced employer contributions (up to 11% employer contribution), career progression opportunities, and others.
Hours of work are 37 hours per week, the rota does involve 2 in 9 weekends, working 9am to 1pm. Outside of weekend, Monday to Friday shifts fit between 8am and 8pm.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



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