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Outpatients Clinic Receptionist
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Applicants who have applied within the last 6 months need not apply*
Outpatients Clinic Receptionist - Band 2
An exciting opportunity has arisen for a clinic receptionist to join the team in Outpatients. The post holders must be willing to travel across site between Croydon University Hospital and Purley War Memorial Hospital.
The post holder’s duties will include making follow up appointments for various outpatients clinics, dealing with telephone and face to face queries and preparing documentation for clinics. The post holder will liaise with patients, GPs, consultants, cancer services and other departments in the hospital.
The post holder will contribute to ensuring that an efficient and effective outpatient services is delivered to meet the needs of the patients.
Interview date TBC
The postholder will work within a team of clinic receptionists across main outpatients and Purley., undertaking a wide range of clearly defined administrative and reception duties to ensure efficient and effective outpatient services are delivered to meet the needs of the patients.
**Areas of work will include**:
Clinic preparation and reception areas (including Purley)
Electronic Referral System
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.
**These include**:
- Croydon University Hospital
- Purley Hospital
- The Sickle Cell and Thalassaemia Centre in Thornton Heath
- Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodside
- A minor injuries unit in New Addington
The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
**Our Vision**:
“Excellent integrated care for you and your family, when and where you need it”
Our 5 key ‘Here for you’ promises to the people of Croydon are:
- You feel cared for by helpful and welcoming staff
- You feel in safe hands with highly professional staff
- You feel confident in your treatment from skilled teams of compassionate clinicians
- You feel we value your time with convenient appointments, mínimal waiting and care closer to home
- You feel it’s getting better all the time as we continue to improve our services
We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of "Listening into Action" as a new way of working. The approach we are taking to “Listening into Action” is new and different.
**Please see the attached supporting document which contains more information about the role
