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Customer Service Representative

3 weeks ago

Guildford, United Kingdom Business Insurance Solutions Ltd (Van Compare and Business Compare) Full time

Here at Business insurance solutions Ltd, we trade as VanCompare Direct, VanLine Direct and Business Compare.

Our business has gone from strength to strength and is now a well known household name within the commercial vehicle market.

We are looking to further expand our Customer service Technical Broking Team. We are looking for people with a good, solid work ethic who can be relied upon to treat our customers with utmost care whilst providing fantastic customer service.

All training is to be conducted onsite in the Guildford office which will also be your place of work. We occupy a newly furnished, tech heavy office which is conveniently located opposite Guildford Train Station.

Duties will include but are not limited to:

- Arranging adjustment quotes for mid term adjustments
- Issuance of insurance contracts
- Administering new documents & direct debit mandates
- Meeting our customers' demands and needs to resolve situations
- Live chat functions also part of this team
- Calculating cancellation premiums & fixing accounts
- Chasing validation documents

Hours

Shifts between 08:30 am & 7PM Mon-Fri

Every other weekend either the Saturday or Sunday 9am until 2pm

Overtime available too

£22,000.00 Basic Salary, Monthly Bonuses & Incentives with a realistic OTE of up to £26500 P/A.

Support through professional insurance qualifications

Perfect career starter role within the insurance industry.

Lots of room for professional progression and development.

**Job Types**: Full-time, Permanent

**Salary**: Up to £26,500.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Referral programme

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

COVID-19 considerations:
Covid tests

Work Location: In person

Reference ID: Insurance