Secure Care Officer

7 days ago

Barnsley, United Kingdom Secure Solutions Group Full time

SSGL Medical are recruiting additional mental health transport staff for additional vehicles, ultimately to increase capacity to meet our very busy demand. If you are caring and passionate about high standards, we’d love to hear from you.

We are particularly keen to hear from ex-prison and ex-police officers, as your skills are very transferable, as we will come onto below.

This unique job is for a **FULL-TIME, PERMENANT position** with us, working **on-call across 4 days/nights** of the week.

**Looking for a normal Patient Transport Services (PTS) job? This isn't it. Ensure you are prepared for the fact this is NOT a standard PTS service where you are sat outside a hospital waiting for the next job, and the job after that for a set shift.**

PLEASE READ THIS ADVERT VERY CAREFULLY BEFORE SUBMITTING YOUR APPLICATION. We have carefully created this advert to be as detailed as possible, making it longer than average, in addition to being very forthcoming about the more difficult aspects of the role. The idea behind this is to ensure the minority of right people apply, rather than the majority of people just wanting any available job. Thank you in advance.

**Before continuing,** please ensure you meet these initial requirements, which are explained in much more detail later:

- Prior professional experience dealing with the public, or within a relatable role such as secure care or healthcare.
- You are based in South Yorkshire or West Yorkshire and are **LESS THAN 30 minutes from the S72 postcode** even in rush hour traffic.
- You are comfortable working on-call from home for a 24-hour period on 4 days of the week.
- You are comfortable working unpredictable, spontaneous, and unsocial hours - **this job will definitely** **involve working nights.**:

- You are comfortable being on the road 12-16 hours once activated, with the potential to be called in at ANY time of the day or night while on-call during your 24 hours on. (You will get a mandatory 11-hour standdown period after working more than 12 hours.)
- You are comfortable with the role initially starting as **self-employed**. (We take care of this for you, covered in detail below.)
- You are able to be mentally and physically prepared for very long and potentially challenging journeys, supported by your colleagues.
- You hold a full UK manual driving licence with no more than 6 points.
- You are twenty-five or over for our vehicle policy cover.
- You have read the below advert carefully.

**About Secure Solutions Group Limited (SSGL)**:
It's difficult to get across in a job advert the culture we adopt, but SSGL is a close family of staff, that is welcoming to new colleagues joining our family. We work closely together and are closely supported by personable management who take a genuine interest in ensuring staff welfare and wellbeing are looked after.

Secure Solutions Group Limited (or SSGL for short) is an award-winning CQC-regulated independent ambulance service based in Barnsley, South Yorkshire, providing medical transport to numerous NHS Trusts and private sector partners across the UK. We have recently been rated ‘Good’ by our regulator and you can view our very successful report on our website. We're an SME (small-to-medium enterprise) operating 10-20 staff, and around 10 vehicles.

We started as a Partnership in 2012 providing training delivery, event medical services, and staffed vehicles on behalf of NHS Blood and Transplant, later expanding to a CQC-regulated Limited company, providing a wide range of Patient Transport Services. Our vision is to innovate patient transport services, thinking outside of the box to make our family of staff happy in their work and our service users and clients happy with the service and its delivery. At the forefront, SSGL has built a solid reputation for the quality of care, compassion, and support that we offer every service user ensuring we go that extra mile too.

We have been awarded 'The Most Innovative Independent Ambulance Service - Yorkshire' for 3 years running. We are also an Equal Opportunities and Living Wage Employer to show our commitment to our staff.

SSGL, in its role as a supplier of patient transport services, offers a tailored service assisting service users with mental health issues to hospitals, or transfers between hospitals, at what can often be very vulnerable times in their lives, whilst meeting their transport needs. Your work and life experience make a world of difference, which is what makes our services unique. We are looking for individuals who can align themselves with our vision.

If you are an ex-prison officer or ex-police officer, here is a short overview from a current member of our staff as to why this role might be right for you:

- "It surprised me how skilled I already was at this job, and how much further you get with people dressed in green, and not black and white. You hear 'mental health' in custodial environments and immediately have this negative image, but

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